AC
Ardell Cromartie
Feb 9, 2026
Completely disappointed because people have been standing in line, the lights are on, but nobody came out to open or service people.
Gate 12, where time stands still especially at 6.00 am. I thought I'd pass the time with a toasted bagel and cream cheese, accompanied by a decent cup of coffee. Unfortunately, the coffee was a letdown, the bagel was under toasted, and the cream cheese was handed to me separately, as if I had the luxury of a table. Needless to say, it was a disappointing experience.
MG
Michael Gallegos
Jan 24, 2026
Bad customer service from the employee on 01/15/26 at 4/24 AM. They ran out of regular coffee and so she offered something else, but more expensive. When I told her I’ll just do the survey, she got upset and started complaining about me to anyone who could hear her loud voice, saying bc they are at a airport, they don’t have to follow the same rules and that my survey wouldn’t matter.
I got in on a Red eye flight. Looked forward to getting a bagel. After 15 min in line I eventually got my bagel and coffee. They have the person who is taking orders and is new doing the beverages too. Just crazy to have someone doing all that. Some people just leave. My latte and bagel weee good. Thank goodness time was not an issue.
LW
Landon Williams
Jan 11, 2026
The morning team on 1/11 at Terminal A was locked in. Super efficient and had great customer service. Thank you for the yummy breakfast!