Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and insufficient portions, particularly with shmear on bagels.
Food Quality
While some customers praised the freshness and taste of the bagels, others noted a decline in quality and consistency.
Cleanliness
Several customers mentioned cleanliness issues in the dining area, indicating a need for better maintenance.
Staff Friendliness
There were mixed reviews regarding staff friendliness, with some praising helpful employees while others reported unprofessional behavior.
GJ
Garth Jax
Jan 3, 2026
5.0
Incredible food, incredible service, an extraordinary customer care!
A huge shout out to Marley for having to clean up after my big spill on the counter; she wasted no time, didn’t pass any judgment – although she had every right to do so, and was gracious…while excusing my error.
This character is not found commonly in the workplace today; sad, but true!
I tipped my hat to you, Marley; it’s people like you that make me want to continue to order from this restaurant!
SN
Shane Neher
Dec 19, 2025
3.0
Kinda of mixed bag. Not my usual Einsteins but first they had some type of bday get together so it seemed like they were short staffed and little chaotic...despite only one other customer in line. I ordered a lunch ham and Swiss with avocado on a garlic bagel, a cinnamon roll and an extra plain bagel with strawberry cream cheese. I used the points for the sweet but somehow it still charged. It was later on fixed. But I had to wait a little longer cause the avocado was frozen and not available. Lastly, I got home and the bagel was on a sesame bagel sandwich and not garlic and my extra cream cheese bagel wasnt strawberry cream cheese.
RK
Rokas Kundrotas
Dec 6, 2025
2.0
The salmon bagel sandwich was disappointingly small. The salmon piece was also very small. We bought the same sandwich in a different location and it was way bigger. Please train and supervise your staff, so, they don’t cheap out on customer meals.
EE
Eli
Nov 9, 2025
4.0
Food is great, bagels always fresh and the inside was clean. It's a great experience when they get your orders right, and don't run out of the popular bagels.
BL
Bruce Leib
Oct 24, 2025
1.0
Horrible service at this location and will not be back! Ordered bagels online (dozen) for the first time - forgot to add the cream cheese. Wanted to charge another $10 for 2 cream cheeses with NO other options! Just left them there and the manager was no help and just claimed they could not fix!
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular business hours for Einstein Bros. Bagels at 12050 Inwood Rd?
Einstein Bros. Bagels is open Monday through Friday from 5:00 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day every year.
What types of payment are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Einstein Bros. Bagels online or through a mobile app?
Yes, you can order online through their website and also use their iOS and Android apps available in the Apple App Store and Google Play Store.
What types of food does Einstein Bros. Bagels specialize in?
They specialize in gourmet bagels, signature cage-free egg sandwiches like Nova Lox and Texas Brisket, cold brew coffee, and breakfast and lunch items.
Are there any nearby restaurants or eateries close to Einstein Bros. Bagels at 12050 Inwood Rd?
Nearby eateries include Rusty Taco Inwood, The Juice Bar, Chick-fil-A, and Sonic Drive-In, offering a variety of food options for customers exploring the area.
Is there a pet store or pet services near Einstein Bros. Bagels?
Yes, PetSmart is located nearby, providing pet grooming, supplies, and other pet-related services.
Where can customers find services like locksmith or key cutting near Einstein Bros. Bagels?
Minute Key and minuteKEY offer key cutting and locksmith services near Einstein Bros. Bagels for your convenience.
Does Einstein Bros. Bagels offer catering and dine-in services?
Yes, they provide catering, dine-in services, and WiFi for guests who want to enjoy their food on site or host events.