Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Dallas, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rudeness, disorganization, and staff indifference towards customers.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, although some customers praised specific menu items.
Staff Professionalism
Several reviews pointed out unprofessional behavior among staff, including distractions and lack of urgency, impacting overall service.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable food, indicating potential for improvement.
KH
Kristen Harris
Jan 31, 2026
1.0
I was there yesterday, no one greeted me after standing there for over 3 minutes, I was the only customer inside , then when someone finally did help me I asked what were the ingredients in the drink I was going to purchase, he was clueless and looked at me like I was stupid, so after I decided what to get as I’m waiting a dam roach was crawling all over the counter . The store was filthy and the workers all had attitudes, so I asked for a refund.. this is the WORST LOCATION I HAVE EVER BEEN TOO!!! STARBUCKS FOR THE WIN… I left there and went not even a mile down the road to Starbucks where everything was GREAT!!
WW
William Wright
Jan 1, 2026
1.0
Smashed the Bavarian cream donut making the inside of the bag a mess.
Highly unprofessional
Edit: the kalaches were not fully heated either
RP
Rhonda Pedigo
Oct 16, 2025
4.0
They no longer have the chocolate cream filled donuts . They are the only thing that I get from there for myself.
EA
Edna De Avila
Sep 22, 2025
5.0
9/21/25 - 4:45pm. It was a good visit and experience. We ordered from both Baskin and Dunkin, two ice cream cones and two Iced coffees. The young male was in training per manager right behind him. He was friendly and smiling during our visit. Our iced coffees lacked sugar but we corrected it at home. Again, young male was in training. We will go back again!
What are the operating hours of the Dunkin' location at 14841 Coit Rd, Dallas, TX?
Dunkin' is open daily from 5:00 AM to 9:00 PM at 14841 Coit Rd, Dallas, TX.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at this Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' online or via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient, quick service.
What specialties can I expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
What are some nearby places to Dunkin' where I can get dessert or snacks?
Nearby you can find Baskin-Robbins for ice cream and bakery treats, and Dairy Queen for fast food and dessert options.
Are there convenient banks near this Dunkin' for financial services?
Yes, BBVA Bank, PNC, and Chase are nearby for banking and ATM services.
What nearby places can I visit before or after enjoying food at Dunkin'?
You can visit Spring Creek Village shopping center, Youfit Health Clubs gym, or Vanity Hair Studio beauty salon close by.
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