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Dunkin'

3.7
(664 reviews)

Business Details

14841 Coit Rd, Dallas, TX
75248, United States
(972) 788-8120
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dallas, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14841 Coit Rd, Dallas, TX
75248, United States

Hours

Reviews

3.7
664 reviews
5 stars
316
4 stars
118
3 stars
53
2 stars
47
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness, disorganization, and staff indifference towards customers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, although some customers praised specific menu items.

Staff Professionalism

Several reviews pointed out unprofessional behavior among staff, including distractions and lack of urgency, impacting overall service.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable food, indicating potential for improvement.
  • KH
    Kristen Harris
    Jan 31, 2026
    1.0
    I was there yesterday, no one greeted me after standing there for over 3 minutes, I was the only customer inside , then when someone finally did help me I asked what were the ingredients in the drink I was going to purchase, he was clueless and looked at me like I was stupid, so after I decided what to get as I’m waiting a dam roach was crawling all over the counter . The store was filthy and the workers all had attitudes, so I asked for a refund.. this is the WORST LOCATION I HAVE EVER BEEN TOO!!! STARBUCKS FOR THE WIN… I left there and went not even a mile down the road to Starbucks where everything was GREAT!!
  • WW
    William Wright
    Jan 1, 2026
    1.0
    Smashed the Bavarian cream donut making the inside of the bag a mess. Highly unprofessional Edit: the kalaches were not fully heated either
  • RP
    Rhonda Pedigo
    Oct 16, 2025
    4.0
    They no longer have the chocolate cream filled donuts . They are the only thing that I get from there for myself.
  • EA
    Edna De Avila
    Sep 22, 2025
    5.0
    9/21/25 - 4:45pm. It was a good visit and experience. We ordered from both Baskin and Dunkin, two ice cream cones and two Iced coffees. The young male was in training per manager right behind him. He was friendly and smiling during our visit. Our iced coffees lacked sugar but we corrected it at home. Again, young male was in training. We will go back again!
  • KR
    Keith Ray
    Sep 14, 2025
    5.0
    Love place

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 14841 Coit Rd, Dallas, TX?

Dunkin' is open daily from 5:00 AM to 9:00 PM at 14841 Coit Rd, Dallas, TX.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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