Dunkin'

3.7
661 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dallas, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14841 Coit Rd, Dallas, TX
75248, United States

Hours

Reviews

3.7
661 reviews
5 stars
315
4 stars
118
3 stars
52
2 stars
47
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of attention from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and substitutions, leading to customer dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with some items being overcooked or not prepared as requested.

Staff Attitude

While some staff were praised for being friendly, others were noted for being unprofessional and indifferent to customer needs.

Wait Times

Customers frequently mentioned long wait times, especially in the drive-thru, impacting their overall experience.
  • RP
    Rhonda Pedigo
    Oct 16, 2025
    4.0
    They no longer have the chocolate cream filled donuts . They are the only thing that I get from there for myself.
  • HR
    Haley Robinson
    Oct 7, 2025
    1.0
    I'm a regular customer to this location, but after today I'll stick to the location on 340 coit. Drinks and food are always inconsistent. Today I ordered a sour dough breakfast sandwich, toasted, with chipotle aoli. After waiting 15 minutes I received my sandwich (the bread wasn't toasted because they threw it all in the oven at the same time), and had to tell them I ordered a drink as well. 4 employees were working, none of them greeted me or the Uber eats driver. They were too busy worrying about putting up an "out of order" sign for something. The manager walked out to one of the shops next door to get something. Another employee went to the restroom. One seemed to be making food, not sure about the other girl. If you're in a hurry do not come here. Go to a different dunkin, 7Brew, or chick fil a.
  • EA
    Edna De Avila
    Sep 22, 2025
    5.0
    9/21/25 - 4:45pm. It was a good visit and experience. We ordered from both Baskin and Dunkin, two ice cream cones and two Iced coffees. The young male was in training per manager right behind him. He was friendly and smiling during our visit. Our iced coffees lacked sugar but we corrected it at home. Again, young male was in training. We will go back again!
  • KH
    Keith Hofmeister
    Sep 14, 2025
    5.0
    Love place
  • SR
    Stephanie Rabalais
    Jul 26, 2025
    5.0
    My most favorite love in the donut world..

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 14841 Coit Rd, Dallas, TX?

Dunkin' is open daily from 5:00 AM to 9:00 PM at 14841 Coit Rd, Dallas, TX.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.