Domino's Pizza

3.3
441 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Dallas? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 15203 Knoll Trail Drive Suite 115 Ste 115.

Location

Domino's Pizza
15203 Knoll Trail Drive Suite 115, Dallas, TX
75248, United States

Hours

Reviews

3.3
441 reviews
5 stars
198
4 stars
39
3 stars
33
2 stars
21
1 star
150

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Multiple reviews highlighted that the location is often understaffed, leading to long wait times and poor service.

Customer Service

Customers reported rude and unprofessional behavior from staff, with several instances of poor communication and handling of complaints.

Order Accuracy

There were numerous complaints about incorrect orders, including wrong toppings and missing items, indicating a lack of quality control.

Delivery Problems

Many customers experienced significant delays in delivery, with some orders taking over two hours to arrive or not arriving at all.

Product Quality

While some customers enjoyed the pizza, there were consistent complaints about cold, undercooked, or poorly made food.
  • FD
    Faith Davis
    4 days ago
    1.0
    Order was 20 minutes late
  • TM
    Tyler McMichael
    Dec 31, 2025
    1.0
    Zach the GM and Tyler are super nice and always go above and beyond. The others are very rude, especially one guy that is kind of tall, long hair, and always has an attitude and works at night. This happened on December 28th. I advised him to please ensure sauce is actually on the pizza because several times I have gotten batches with hardly any sauce on them, and he sarcastically said “Hey, everyone! Do we put sauce on pizza?!” And then when I asked him to put extra garlic sauce on the crust, he said “there IS garlic sauce on it!”. And then one of the employees made a mistake and gave me someone else’s pizza, and he yelled at the employee who did it. Please advise this person that is not how you treat another team member at work. This person should not be working there and really needs to learn how to treat employees AND customers. Definitely is disappointing.
  • MD
    M D
    Dec 7, 2025
    2.0
    This is for the location and management. This place is understaffed, 2 people working when I walk in. 1 was left by themselves within 5 minutes and they were left like that for nearly 30 minutes of my wait time for a medium pizza. Couldn't help people because they were trying to make pizza, couldn't answer the phone for the same reason. It was a Sunday afternoon, not peak but still a weekend day. How are you going to understaffed to two people like that. Service suffered and it wasn't the people that were actually there at fault. The pizza itself was good, no issue with the product but staff your location!
  • CH
    Charmaine Harris
    Nov 25, 2025
    1.0
    If I could give this zero stars, I would I am extremely disappointed in the service I received this evening from this location, especially with the manager Jordan. I called to rectify my pizza being done incorrectly. They had me on hold for 20 minutes at a time and then hung up on me the second time they were laughing in the background as if they were not going to fix the situation instead of just letting me know, hey I’m not going to fix it or at least just apologizing. I even tipped the driver which was awesome. This is not the driver‘s fault. This is the workers in the restaurant fault especially Jordan.
  • VY
    Vicki Yarbrough
    Nov 23, 2025
    1.0
    If I could give this location a zero, I would. We order the same pizzas once a month. The last 3 times they have screwed up. Whomever is doing their QC doesnt know what they are doing. This time I called to receive a refund..I was put on hold for over 10 minutes. I called a 2nd time, and the chick that was supposed to be the manager refused to give me her name. The 3rd time I called, Holly assisted me. Very nice and extremely sorry for what happened. We are supposedly getting a refund in 2 to 5 business days. We will see. And we will not be ordering again from this location.

Frequently Asked Questions About Domino's Pizza

What types of pizza crust options does Domino's Pizza in Dallas offer?

Domino's Pizza offers New York Style, Handmade Pan, and Parmesan Stuffed Crust options for their pizzas.

What are the operating hours for delivery and takeout at Domino's Pizza in Dallas?

Delivery and takeout services are available Monday to Thursday and Sunday from 10:00 AM to midnight, and Friday to Saturday from 10:00 AM to 1:00 AM.