Domino's Pizza

3.3
433 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Dallas? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 15203 Knoll Trail Drive Suite 115 Ste 115.

Location

Domino's Pizza
15203 Knoll Trail Drive Suite 115, Dallas, TX
75248, United States

Hours

Reviews

3.3
433 reviews
5 stars
196
4 stars
39
3 stars
32
2 stars
20
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and dismissive attitudes.

Order Issues

Frequent complaints about incorrect orders, late deliveries, and cancellations were noted, leading to significant customer dissatisfaction.

Food Quality

Several reviews mentioned undercooked or poorly prepared food, with complaints about bland flavors and insufficient toppings.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.

Delivery Problems

Numerous customers experienced issues with delivery times, including long waits and orders marked as delivered without receiving their food.
  • VY
    Vicki Yarbrough
    2 days ago
    1.0
    If I could give this location a zero, I would. We order the same pizzas once a month. The last 3 times they have screwed up. Whomever is doing their QC doesnt know what they are doing. This time I called to receive a refund..I was put on hold for over 10 minutes. I called a 2nd time, and the chick that was supposed to be the manager refused to give me her name. The 3rd time I called, Holly assisted me. Very nice and extremely sorry for what happened. We are supposedly getting a refund in 2 to 5 business days. We will see. And we will not be ordering again from this location.
  • AA
    aizen
    Nov 17, 2025
    5.0
    cool guy working 11/17/25 around 8:30 , greet at door and seem enthusiastic,
  • CD
    curt man Drive
    Nov 11, 2025
    3.0
    I ordered the new garlic bread and a lot of of these were very, very, very small looking like pebbles. I realized that it was free but just because it’s free doesn’t mean that it should be made any type of way. Shouldn’t they be all even size and not someone looking like pebbles and rocks. The pizza itself overall was really good The guy that delivered my pizza was amazing. He was very sweet very kind. My only feedback and this is not to get him in trouble. He should really have his hair tied up in a ponytail or somewhere because when he was delivering my pizza part of the pizza box touched his long ponytail so that should be a little Concerning outside of that. He was amazing and I’ve always loved his service. I highly would recommend him. I’m Curtis Ellerbe. I ordered through the app. I tried to call the store, but no one picked up.
  • BB
    Brainstorm
    Nov 4, 2025
    1.0
    I ordered cheese pizzas with two cheese toppings and requested extra cheese through their website. The pizzas I received were overloaded with tomato sauce and had very light cheese, which is the opposite of what I ordered. "Domino's Never see you again"
  • AK
    ajith kumar
    Oct 31, 2025
    1.0
    I would give 0 stars if possible. This is the second time I’ve ordered from this Domino’s location, and both times the pizza arrived burnt, especially around the edges. This time I ordered a Spinach and Feta Cheese Pizza, and most of it was completely overcooked. When I contacted the store for help, they refused to offer a refund or replacement. What’s worse, the employee’s attitude was extremely rude — when I said I wouldn’t order again, he literally replied, “That’s up to you, there are many other stores, we don’t care.” For a brand that claims to have “Quality Assurance” on the app, this experience was completely disappointing. Definitely not ordering from this location again.

Frequently Asked Questions About Domino's Pizza

What types of pizza crust options does Domino's Pizza in Dallas offer?

Domino's Pizza offers New York Style, Handmade Pan, and Parmesan Stuffed Crust options for their pizzas.

What are the operating hours for delivery and takeout at Domino's Pizza in Dallas?

Delivery and takeout services are available Monday to Thursday and Sunday from 10:00 AM to midnight, and Friday to Saturday from 10:00 AM to 1:00 AM.