Domino's Pizza

3.4
590 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Dallas? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2419 West Illinois .

Location

Domino's Pizza
2419 West Illinois, Dallas, TX
75211, United States

Hours

Reviews

3.4
590 reviews
5 stars
279
4 stars
70
3 stars
35
2 stars
18
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising individual staff members while others report rudeness and unhelpfulness.

Order Accuracy

Many customers expressed frustration with incorrect orders, including wrong items delivered and missing sauces.

Delivery Issues

Numerous reviews mention long wait times for delivery, with some orders being canceled or arriving late.

Food Quality

There are mixed reviews on food quality, with some customers enjoying the pizza while others reported burnt or poorly prepared items.
  • ML
    Monica Lule
    Dec 11, 2025
    1.0
    Despite efforts to get access to the account, dozens of password reset attempts, messages to the bot, etc. I made cases that no one got back to, etc. Now somehow I manage to get access after my points expire and they “can’t reinstate them” despite the situation. And no my password wasn’t wrong. I literally copy/pasted it and it did the whole “this account is locked thing” for months on end till I basically gave up, after trying again and again periodically. Legit one time, I’d managed to change the password somehow, placed an order, got enough points for a free pizza, logged out, and then couldn’t log back in. I lost 40 points now and their “policy” says they can’t do anything about it even though it wasn’t my fault the account got locked out (I am 100% positive, so please don’t gaslight me about the password). I’m sure they know this issue exists. Honestly, this on top of the costs for delivery has soured me a bit. I think I will stop ordering from them permanently, not that they care but this is like false advertising. They’ve been very responsive lately so something changed on their backend but they’re truly acknowledging their mistake I feel. I guess it could just be a bot responding disguising itself as a human honestly. I tried calling the customer service but number during this time too, it was even more useless. Anyways, I feel robbed.
  • JH
    Javier Hernandez
    Nov 30, 2025
    5.0
    I just want to give a shout out to the delivery driver I believe his name was Adnan. After he delivered my pizza he realized they forgot my sauces, I said it was okay considering it was cold out and late. About 10 minutes go by and he was out front with my two sauces which I was completely surprised. He showed me that he takes his customer service satisfaction to another lever. So thank you dominoes for recruiting the best.
  • ER
    Erie Roy
    Nov 18, 2025
    5.0
    Last night I placed an order that was not what I got. But this morning I called a talked to the Manager. Cameron he was so professional, understanding and helpful. He told me not to worry and he would have my order delivered to my senior living with no problem 😊 Now that's what I call customer service young man!!!! Hats off to you, and Domino's Pizza 🍕 good looking out!!
  • AM
    Ally Medina
    Nov 4, 2025
    1.0
    Nothing like waiting more than an hour and a half for delivery just to get an email saying our order had been cancelled. Thanks!
  • BM
    Bryan Martinez
    Oct 8, 2025
    5.0
    Sabe rico, fino señores👌🏼😎

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza on 2419 West Illinois offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the operating hours for takeout and delivery at Domino's Pizza in Dallas?

They are open from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.