Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Dallas? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4880 Sunnyvale Rd #2714 .
Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and issues with order accuracy.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders reported as never arriving despite being marked as delivered.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with incorrect orders, undercooked items, and poor food presentation.
Management
Feedback indicated that management was often unhelpful or unprofessional, with several customers expressing dissatisfaction with how their complaints were handled.
Staff Performance
There were mixed reviews about staff performance, with some praising new employees for their friendliness and efficiency, while others criticized the lack of training and professionalism.
CJ
Cali “CJ” Johnson
4 days ago
1.0
I swear, even calling ahead to make sure you get the order right makes no difference. Parm bites dripping in oil (literally dripping), asked for bbq wings & got plain. Then if that wasnt bad enough the delivery person sits for almost 15min at the wrong address and me and my spouse calling the store over 10x with no answer till 30min later , goes back to the store then comes back with the same food cold. 😭💔 I will take the fall for the technical oops in the app for the phone # but to be at a completely different address while im outside walking and waving after precalling to alert driver where Id be, sry but no this was unacceptable poor customer service:(
SW
Sandra Webb
Nov 11, 2025
1.0
Update: 11/19/2025 Still no call from the owners. Update time is 6:53pm: I still haven't received a call back from the owners of the store.. SMH 11/08/26 I placed a online order with this location around 8:08pm. At 8:26pm I received my normal text from the Tracker that my order is on the way. 8:44pm I called the store to see where is the delivery driver. I was told by a young man that answered the phone they are really busy and she is on her way right now. 9:02 I called the store no answer. 9:06 I called the and asked where is my food?? I was told she should be pulling up now. I told him that I don't want cold food that was made 45mins ago. The young said "it's still warm it's been sitting under the heat lamps. I asked who is the store managerand he said Reyna. I told him I want to cancel my order and speak to her because i don't want 45 min old food. Then he placed me on hold. The driver is walking up and I was telling her to hold on because I didn't want my food and I was on hold with the store waiting on the manager to get on the phone. The young lady phone rung and said that was my manager and she told me to bring the food back to the store. I assumed "Reyna" was going to pickup the phone. Nope , I was still on hold!! I asked the young lady to call from her phone because i wanted a refund. The ypung lady called the store and the manager hung up on her. I told the driver if the manager doesn't talk to me and confirm the refund I couldn't let her take the food. She called the store and they wouldn't answer the phone. I'm still on hold and just went ahead and hung up. I sent Customer Support a email wanting a call from the district manager. No call or response. Today I called Corp and was told this it's a franchise store and the owners would call me back. I waited all day and no return call. I just disputed it with my bank and was given a refund.. I will never eat Domino's again!! Now after all that the order wasn't correct. I have pictures if the food and I took a picture of the young lady standing there so I could have proof it took over 45mins.. SMH To keep the store numbers up for fast delivery they are just putting in the computer that it was delivered when they are actuality it's sitting up!! I also wasted my Domino points!! The garlic Parmesan wings only had white sauce drizzled over it. I threw that mess in the trash!!
AV
April VanRoy
Nov 7, 2025
5.0
We randomly order pizza but every time we do, Jamar is the one working (according to my app) and every time, my food arrives hot, cooked perfectly and fast! He always does a great job and is always so friendly! Thank you so much, Jamar!
LY
Latasha Yelverton
Oct 24, 2025
5.0
Highly recommended better than pizza hut and faster delivery food was hot and fresh
SG
Sheenette Gray
Sep 30, 2025
1.0
I just ordered a delivery and have not received it even tho it states delivered on the tracker. I have called the store 3 times and no one is answering the phones to tell me anything about my pizza. Keep in mind that is was a 34 min delivery after I placed the order and now it has been over a hour..
Update.. finally received my pizza and this is how it looks soon as we opened it