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Domino's Pizza

3.0
(300 reviews)

Business Details

18352 Dallas Parkway Suite 140, Dallas, TX
75287, United States
(469) 399-0044
http://www.dominos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Dallas? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 18352 Dallas Parkway Suite 140 Ste 140.

Location

Domino's Pizza
18352 Dallas Parkway Suite 140, Dallas, TX
75287, United States

Hours

Reviews

3.0
300 reviews
5 stars
118
4 stars
22
3 stars
16
2 stars
15
1 star
129

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including unresponsive staff, rude interactions, and difficulty reaching the store by phone.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders reported as delivered but never received.

Food Quality

Several reviews mentioned declining food quality, including undercooked pizzas, incorrect toppings, and overall dissatisfaction with the meals.

Staff Performance

While some staff members received praise for their service, many reviews pointed out a lack of professionalism and care among employees.
  • BB
    BuckRogers20011
    Feb 16, 2026
    1.0
    I went there to pick up 14” pepperoni pizza. When I got home I realized that they had given me someone else’s pizza. I called and they said bring the pizza back and we will refund you and give the correct order. So I did that and when I got there I asked about my refund and they told me they were too busy and would do it later. If they are too incompetent to hand out the right pizza what are the chances I will refund. This place doesn’t deserve to be in business.
  • SB
    Shanequa Barnes
    Feb 3, 2026
    1.0
    I love domino’s pizza and I keep telling myself that it will get better next week but nope the food quality is just getting ridiculously bad. I’m so sad I will have to let this ship keep sailing because it’s not worth it anymore.
  • ST
    Sahit T
    Jan 6, 2026
    1.0
    ⭐ 1 Star (because zero isn’t an option) Absolutely ridiculous experience. I ordered a Large New York Style pizza, paid extra money for it, and what do I get? A regular, basic pizza like nothing ever happened. So basically, charge more → deliver less. Nice business model 👍 When I tried to call the store to fix their mistake, a lady answered the phone and hung up on me. Just like that. No explanation, no apology, no professionalism. Is this how you deal with customers after taking their money? Hang up and disappear? Is this how you loot money and treat people who pay for your food? If you can’t deliver what’s ordered, at least have the decency to talk to the customer instead of acting like it’s their fault for calling. Completely unprofessional, careless, and disrespectful. Very bad experience. Never ordering from this place again. I wouldn’t suggest this location to anyone unless you enjoy paying extra and getting ignored. Save your money and your peace. 🚫🍕
  • TR
    T.J. Rundell
    Dec 30, 2025
    1.0
    Do not order delivery from this location! The last two times I have ordered delivery from the app from this location it took close to two hours from time of ordering to delivered. This last time I was notified on the app my food was delivered and order was complete. We'll I had not received my food, so I called the store with someone answering the phone with just "hello. I confirmed is this Domino's? Yes how may I help you." I explained my situation and was told he accidentally completed the order on his end but the driver is on his way. I said okay. 30 minutes later I call to the store to just get hello again. I stated I still haven't received my order. I was told he is close and had orders ahead of mine. I said, well the last time I ordered from here my food was delivered cold. He assured me it would be warm because they keep it on warming racks then are deliverd in insulated warming bags. You can probably guess my food was cold after waiting another half hour after that phone call for my food. I live 10min from this location and always tip well. Never again.
  • ED
    Eddie D.
    Dec 14, 2025
    5.0
    awesome service

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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