Dave & Buster's Dallas

Reviews

• UU

  Ultimo2k

  3 days ago
  5.0
  Had the best experience ever at lunch today. Roney our server was amazing and he answered all our question and was the perfect tour guide for our experience and Dave and Busters. His manager Casey also came by and checked on us and was so considerate. You can tell he genuinely cares about how every guest's experience is when they visit. We will definitely be back and can't wait to see Roney and Casey again!!
• TE

  The Edge

  5 days ago
  1.0
  THEY TOTALLY IGNORED ME!!!! I sat at the bar with multiple workers just standing around gossiping, & after five minutes "NO ONE" came over to assist me. It was 2/3/26 @1:15pm with only a few customers in there. I had just spent a lot of money playing games, this is absolutely horrible. Shame on this Dallas d&b. This would've never happened at the Frisco location. WE WON'T BE BACK!!!!!
• JH

  James Hustis

  Jan 26, 2026
  5.0
  These people are AWESOME! The food was OUTSTANDING and service second to none. We both had the Cajun Shrimp Pasta and I had the same with sausage and they were super delicious. As a started we had the Spinach and Cheese dip. WOW! TASTY! Then comes the desert. OH YEAH! Girlfriend had the Bananas Foster Pie which was out of this world and mine, well it was the Brookie Sundae Tower for which it was the BOMB DIGGITY DOG BOMB! Then there's our dilemma, we arrived around 6 PM wanting to eat and watch the fights. Problem is the storm got worst and they were closing and we couldn't get a ride. Lyft and Uber stood us up and the cab company wasn't going to make it for another 20 minutes so we stood between the front doors freezing while trying to find a ride. Then the greatest manager of all time shows up and tells us to wait inside. He even gave us chairs to sit on while we waited. Alex the manager told us he's not gonna let us stay outside in those conditions. WOW! And in less then 10 minutes our ride showed up. Thank you Alex and our 2 servers. You guys are the very best of the best.
• JD

  JP D

  Jan 23, 2026
  1.0
  I usually go to Dave & Busters in Arlington, but we recently went to the Dallas location. I'm not sure what was going on, but it was insane. After being seated, we waiting an hour, and no one ever came to even take our drink order. We chased down a manager to take our drink/food order. The food came out of the kitchen quickly. No server ever came to our table to check on refills, etc. It took almost an hour after finishing eating to find someone that could provide us with the check. We spoke to multiple servers who said they could not pull it up on their screen, because we "weren't their table." Finally, we were able to find a manager in order to pay. To top everything off, my daughter got food poisoning, and I feel confident it came from this experience. I would highly suggest going to the Arlington location, rather than Dallas.
• RN

  Riaah Nuncio

  Jan 18, 2026
  1.0
  I want to start by saying our server, Jillian, was kind, attentive, and genuinely trying her best to help us throughout the evening. When our food took an unusually long time to come out, she stayed professional, checked on us, and clearly did everything she could. Hannah, the manager who greeted us when we first arrived and was very friendly at the beginning of the night, was unavailable later in the evening when management assistance was needed. This left both us and our server frustrated, and the issue was never addressed. It was disappointing to see a server working so hard without the support she should have received from management. Manager presence during service delays like this is important, and unfortunately that support was not there when it mattered most.

Frequently Asked Questions About Dave & Buster's Dallas