Brand Certified
Dairy Queen
3.7(1090 reviews)
Certified by Dairy Queen • Feb 22, 2026
Business Details
14815 South Coit Road, Dallas, TX
75248, United States
Certified by Dairy Queen • Feb 22, 2026
(972) 685-0466
Certified by Dairy Queen • Feb 22, 2026
https://www.dairyqueen.com/en-us/locations/tx/dallas/14815-coit-rd/44001/
Certified by Dairy Queen • Feb 22, 2026
About
Certified by Dairy Queen • Feb 22, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Feb 22, 2026
Hours
Certified by Dairy Queen • Feb 22, 2026
Reviews
3.7
1,090 reviews
5 stars
494
4 stars
206
3 stars
125
2 stars
67
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and incompetence.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like old ingredients, incorrect orders, and poor preparation.
Service Speed
Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several customers noted cleanliness issues in the restaurant, particularly in the kitchen and dining areas.
Menu Availability
Customers reported frustration with menu items being unavailable or incorrect, as well as outdated menu displays.
- TCTambra ClarkFeb 18, 20263.0I went through the drive thru last night. I ordered a hunger buster and a hot fudge sundae. There was barely any hot fudge on the ice cream so I asked for more. She took it and pretended to put more on but it was exactly the way I gave it to her. I don't know how hard it is for other people to provide customer service but this was unacceptable.
- DBDonald BrownFeb 5, 20265.0Super clean location 😀 Really enjoyed myself ERICA was super nice with superior service Great place for the kids Thank you Erica,I will definitely come back because of you
- CBCha BearJan 12, 20265.0This location has the best consistent food and the absolute BEST customer service! The employees are so kind and the food never fails..this location is better than all other locations we have tried and if we are in the area, it's a no brainer for our family!
- NRNora De los RiosJan 7, 20264.0The menu has not been updated in months. The screens reflect the summer menu and of course items are not available. It.seema silly that this would be the case. Completely ridiculous.
- CGChristopher GambinoJan 1, 20264.0The black guy who took my order and served us was rude
Frequently Asked Questions About Dairy Queen
What type of food does Dairy Queen at 14815 South Coit Road serve?
Dairy Queen serves classic fast food including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours of Dairy Queen in Dallas, TX?
Dairy Queen is open from 10:30 AM to 10:00 PM Sunday through Thursday and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Dallas?
Dairy Queen is located at 14815 South Coit Road, Dallas, TX, 75248, USA.
Can I order Dairy Queen online for pickup?
Yes, you can place an online order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44001/.
Does Dairy Queen have any mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What nearby places can I visit before or after dining at Dairy Queen?
Nearby places include Dunkin' for coffee and donuts, Baskin-Robbins for ice cream treats, and The Black-eyed Pea for American cuisine.
Are there any convenient banking options near Dairy Queen?
Yes, BBVA Bank, PNC, and Chase banks with ATMs are located nearby for your banking needs.
What pharmacies or medical supply stores are close to Dairy Queen?
CVS Pharmacy is nearby, offering pharmacy services and medical supplies.
Is there a gas station near Dairy Queen for refueling?
Yes, there is a Shell gas station near Dairy Queen for your refueling needs.
Are there other fast food options close to Dairy Queen?
Yes, other fast food restaurants nearby include Salad and Go, Popeyes® Louisiana Kitchen, and Chik-fil-a.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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