Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and incompetence.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like old ingredients, incorrect orders, and poor preparation.
Service Speed
Numerous reviews mention slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several customers noted cleanliness issues in the restaurant, particularly in the kitchen and dining areas.
Menu Availability
Customers reported frustration with menu items being unavailable or incorrect, as well as outdated menu displays.
TC
Tambra Clark
Feb 18, 2026
3.0
I went through the drive thru last night. I ordered a hunger buster and a hot fudge sundae. There was barely any hot fudge on the ice cream so I asked for more. She took it and pretended to put more on but it was exactly the way I gave it to her. I don't know how hard it is for other people to provide customer service but this was unacceptable.
DB
Donald Brown
Feb 5, 2026
5.0
Super clean location 😀
Really enjoyed myself ERICA was super nice with superior service
Great place for the kids
Thank you Erica,I will definitely come back because of you
CB
Cha Bear
Jan 12, 2026
5.0
This location has the best consistent food and the absolute BEST customer service! The employees are so kind and the food never fails..this location is better than all other locations we have tried and if we are in the area, it's a no brainer for our family!
NR
Nora De los Rios
Jan 7, 2026
4.0
The menu has not been updated in months. The screens reflect the summer menu and of course items are not available. It.seema silly that this would be the case. Completely ridiculous.
CG
Christopher Gambino
Jan 1, 2026
4.0
The black guy who took my order and served us was rude