Numerous customers reported extremely poor service, including rude staff, long wait times, and frequent order mistakes.
Inconsistent Hours
Many reviews noted that the location often closes earlier than advertised, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the food quality, mentioning cold or improperly prepared items.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty conditions and unsanitary practices.
Staff Attitude
Customers frequently commented on the negative attitudes of the staff, describing them as unprofessional and inattentive.
AC
Amalia Contreras
Nov 14, 2025
1.0
Every time I come here they closed early or stopped making certain food or treats early. Horrible customer service too. Worst DQ ive ever been to.
TE
Tim Ehrlich
Nov 8, 2025
1.0
Have now been a couple times around 10:30 after football games finish on Fridays. Despite showing their hours as open until 11PM on Fridays, they have been closed completely when I was there at 10:30 PM, not even any staff still cleaning up or anything. Disappointing if they’re closing early without even a sign on the door, otherwise they should update their hours both on google and the website to be accurate for this location.
KH
Kay Harris
Nov 6, 2025
3.0
Please fix the ice cream machine and please clean it after 8:30 om. The banana split is over $5 and the soft melty ice cream products are not good! Food and service has gotten better. Someone is really cleaning now. Thank very much.
MC
Momz CV
Nov 4, 2025
5.0
Food was good and nice employees
FC
Fabian Cervantes
Oct 13, 2025
1.0
Family got out of car and started walking to door. Worker ran to door and locked it in our face told us go thru drive thru. It was 7 pm. Left went somewhere else.
What are the operating hours for Dairy Queen at 1811 Belt Line Rd, Dallas?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Dallas?
Dairy Queen is located at 1811 Belt Line Rd, Dallas, TX 75253-4908.
How can I place an order online for pickup at this Dairy Queen?
You can place an order online for pickup at Dairy Queen through their order page: https://www.dairyqueen.com/en-us/order/pickup/n/14328/
Does Dairy Queen have a mobile app for deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What type of restaurant is Dairy Queen at this location?
This Dairy Queen is a fast food restaurant and ice cream shop.
What is the phone number to contact Dairy Queen at 1811 Belt Line Rd?
You can contact Dairy Queen at +1 972-286-9200.
Are there gas stations near Dairy Queen on Belt Line Rd in Dallas?
Yes, nearby gas stations include QuikTrip, Mobil, Exxon, and 7-Eleven, which can be convenient for fueling up before or after your visit to Dairy Queen.
What convenience stores are located near Dairy Queen?
Nearby convenience stores include 7-Eleven and QuikTrip, where you can quickly grab snacks or other essentials close to Dairy Queen.
Are there other fast food restaurants near Dairy Queen?
Yes, nearby fast food options include McDonald's and Sonic Drive-In, offering more dining choices in the area around Dairy Queen.
Can customers find financial or ATM services near Dairy Queen at Belt Line Rd?
Yes, there are several financial service options nearby including Coin Cloud Bitcoin ATM, Cash2Bitcoin Bitcoin ATM, Western Union, and ecoATM for your convenience.