Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
2.7
407 reviews
5 stars
94
4 stars
58
3 stars
46
2 stars
33
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Operational Issues
Customers frequently reported that the location closes early, has broken equipment, and often runs out of menu items.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, leading to dissatisfaction.
Cleanliness
The restaurant was described as dirty and in need of renovation, contributing to a negative dining experience.
Staff Behavior
Many customers noted that staff appeared untrained, often distracted, and lacking in basic customer service skills.
- KHKourtnei HansonJan 4, 20262.0AWFUL location. They’re either closed early, only taking cash because the card machine is down, or the food is not good. 0/10 do not recommend. I’ve stopped here multiple times during business hours and they are closed. I wish there were a closer location because this one is terrible.
- SJSyed Zain JaferyJan 4, 20261.0Came to have dinner but they are closed even though online it says they close at 10pm. Not a good way of doing business.
- LTLoot trillDec 23, 20251.0Worst DQ I’ve been too they took long on order when I just ordered chilli cheese fries and my fries nearly had nothing on them place should be out of business will never return
- JBJuju BabiDec 18, 20254.0Great food all those prices is really high but good food and cold treats
- ACAmalia ContrerasNov 14, 20251.0Every time I come here they closed early or stopped making certain food or treats early. Horrible customer service too. Worst DQ ive ever been to.
Frequently Asked Questions About Dairy Queen
What are the operating hours for Dairy Queen at 1811 Belt Line Rd, Dallas?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Dallas?
Dairy Queen is located at 1811 Belt Line Rd, Dallas, TX 75253-4908.
How can I place an order online for pickup at this Dairy Queen?
You can place an order online for pickup at Dairy Queen through their order page: https://www.dairyqueen.com/en-us/order/pickup/n/14328/
Does Dairy Queen have a mobile app for deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What type of restaurant is Dairy Queen at this location?
This Dairy Queen is a fast food restaurant and ice cream shop.
What is the phone number to contact Dairy Queen at 1811 Belt Line Rd?
You can contact Dairy Queen at +1 972-286-9200.
Are there gas stations near Dairy Queen on Belt Line Rd in Dallas?
Yes, nearby gas stations include QuikTrip, Mobil, Exxon, and 7-Eleven, which can be convenient for fueling up before or after your visit to Dairy Queen.
What convenience stores are located near Dairy Queen?
Nearby convenience stores include 7-Eleven and QuikTrip, where you can quickly grab snacks or other essentials close to Dairy Queen.
Are there other fast food restaurants near Dairy Queen?
Yes, nearby fast food options include McDonald's and Sonic Drive-In, offering more dining choices in the area around Dairy Queen.
Can customers find financial or ATM services near Dairy Queen at Belt Line Rd?
Yes, there are several financial service options nearby including Coin Cloud Bitcoin ATM, Cash2Bitcoin Bitcoin ATM, Western Union, and ecoATM for your convenience.