Numerous customers reported long wait times, rude staff, and poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale items, incorrect orders, and undercooked food.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty floors and the presence of pests.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Menu Availability
Customers expressed frustration over the unavailability of menu items and the lack of communication regarding substitutions.
AP
Asia Phaikoh (Pickle)
2 days ago
1.0
Bad service, long wait for no reason and food was cold when I received.
SB
Shane B
Nov 5, 2025
1.0
Rude customer service. Everything is broken. Employees arguing with eachother.
JH
Jon Heinrich
Oct 30, 2025
1.0
It is now 15 minutes waiting, with one person behind me and non in front for a cheese burger and frys. This isn fast food, or even slow food. This is terrible service. Get a new manager and cook...getting this right isn't that hard.