Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or unsanitary, with some customers expressing concerns about cleanliness.
Staff Behavior
Several reviews highlighted unprofessional behavior among staff, including arguing and lack of attention to customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable food experiences.
JW
Justin Whitehead
Feb 20, 2026
5.0
The staff on Friday evening Feb 20, 2026 was extraordinarily friendly and upbeat, and it makes all of the difference in the experience here.
MC
Manuel Casañas
Jan 30, 2026
1.0
La experiencia en este lugar es pésima , la atención es pésima , estás parado para pedir una orden y ellos están con el Telefono y en risas y dejan a los clientes esperando los mánager deberían tomar cartas en el asunto y se vuelve aún peor en el turno de la noche la chica te atiende testiando en su móvil
RT
Russ Taber
Dec 29, 2025
5.0
This place is great! I've been 3 times at lunch, and employees were always super friendly and efficient. Service was quick and accurate, and the food was perfect.
AM
Adrian Moreno
Dec 20, 2025
1.0
Pésimo servicio, vayan a otras sucursales, aquí nunca te atienden aunque no tengan gente
AH
Ashley Hart
Dec 20, 2025
1.0
When pulling into the restaurant, there were three employees standing behind the dumpsters smoking. One of those employees was wearing her work gloves, and she later checked us out while still wearing the same gloves she had been smoking with, which was extremely concerning from a sanitation standpoint.
The young man who took our order acted as though we were inconveniencing him by ordering. He read the order back correctly, yet when we received it, it was wrong. Another employee handed us our blizzards and looked very high.
On top of that, the blizzards were lazily made — all of the toppings were sitting at the top and were not mixed in at all.
Overall, this location appears to be very poorly managed. Between the lack of food safety, unprofessional behavior, incorrect orders, and poorly prepared products, it’s clear this store needs stronger upper management oversight or a visit from corporate. Very disappointed.