Chipotle Mexican Grill

3.6
707 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Casa Linda II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9291 Garland Rd, Dallas, TX
75218, United States

Hours

Reviews

3.6
707 reviews
5 stars
330
4 stars
115
3 stars
52
2 stars
36
1 star
174

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, skimpy portions, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of engagement, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and food preparation practices.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • EC
    Esmeralda Castillo
    Jan 4, 2026
    1.0
    Wouldn’t sell me just jalapeños. I worked at chipotle for years and I know sides can be sold. The Cashier laughed when i asked him if he could ask his service manager after he told me no when I first initially asked & she said no as well. I was here about a week ago and asked for JUST beans and it was given to me so I don’t see what the issue is.
  • DG
    Dimple Gang
    Jan 4, 2026
    1.0
    They act as if it's their food and they never do what the customer ask.
  • AH
    Ashley Hutto
    Jan 3, 2026
    5.0
    Great, fresh food. Carne asada was lean and tender
  • TR
    Trevor Redding
    Jan 1, 2026
    1.0
    I was really displeased about my online burrito and burrito bowl order for Kelly R. I paid $6.75 for extra steak and there was hardly any steak in the burrito. By the time I got halfway through the burrito there was no steak at all, just rice. Also my wife used her reward points for queso and guacamole on the side that the didn’t even put in the bag, but we got charged for it. This is the reason why I stopped going to chipotle for about 10 years and yet nothing has changed. We won’t be coming back.
  • CN
    Chien Nguyen
    Dec 27, 2025
    4.0
    Brown rice was a little undercooked, but everything was mostly fine that day. Must’ve came in at the right time.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill Casa Linda II in Dallas?

The restaurant is located at 9291 Garland Rd, Dallas, TX 75218, USA.

What are the operating hours for Chipotle Mexican Grill Casa Linda II?

Chipotle Mexican Grill Casa Linda II is open daily from 10:45 AM to 11:00 PM.