Chipotle Casa Linda II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, skimpy portions, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of engagement, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and food preparation practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
EC
Esmeralda Castillo
Jan 4, 2026
1.0
Wouldn’t sell me just jalapeños.
I worked at chipotle for years and I know sides can be sold. The Cashier laughed when i asked him if he could ask his service manager after he told me no when I first initially asked & she said no as well.
I was here about a week ago and asked for JUST beans and it was given to me so I don’t see what the issue is.
DG
Dimple Gang
Jan 4, 2026
1.0
They act as if it's their food and they never do what the customer ask.
AH
Ashley Hutto
Jan 3, 2026
5.0
Great, fresh food. Carne asada was lean and tender
TR
Trevor Redding
Jan 1, 2026
1.0
I was really displeased about my online burrito and burrito bowl order for Kelly R. I paid $6.75 for extra steak and there was hardly any steak in the burrito. By the time I got halfway through the burrito there was no steak at all, just rice. Also my wife used her reward points for queso and guacamole on the side that the didn’t even put in the bag, but we got charged for it.
This is the reason why I stopped going to chipotle for about 10 years and yet nothing has changed. We won’t be coming back.
CN
Chien Nguyen
Dec 27, 2025
4.0
Brown rice was a little undercooked, but everything was mostly fine that day. Must’ve came in at the right time.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill Casa Linda II in Dallas?
The restaurant is located at 9291 Garland Rd, Dallas, TX 75218, USA.
What are the operating hours for Chipotle Mexican Grill Casa Linda II?
Chipotle Mexican Grill Casa Linda II is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Casa Linda II offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Casa Linda II?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle mobile app.
Does Chipotle Mexican Grill Casa Linda II follow any food sourcing principles?
Yes, Chipotle follows 'Food with Integrity' principles by using responsibly sourced, wholesome ingredients from farms that adhere to humane and sustainable practices.
Is Chipotle Mexican Grill Casa Linda II welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What nearby healthcare facilities are close to Chipotle Mexican Grill Casa Linda II?
Nearby healthcare facilities include ATI Physical Therapy, Dentists of White Rock, Dr. Nilpesh Patel (neurologist), Lakewood Foot Care, and North Texas Orthopaedic & Spine.
What coffee shops can I visit near Chipotle Mexican Grill Casa Linda II?
Nearby coffee spots include Honduras Fresh Coffee, Well Grounded Coffee Community, and Honduras Coffee Shop Roaster where you can enjoy great coffee before or after your meal.
Are there any parks or recreational areas near Chipotle Mexican Grill Casa Linda II?
Yes, White Rock Yoga, which is categorized as a dog park and active life park, is nearby for outdoor activities.
Does Chipotle Mexican Grill Casa Linda II have social media channels where I can follow updates and offers?
Yes, you can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, and their YouTube channel at https://www.youtube.com/chipotle.