Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Casa Linda II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
694 reviews
5 stars
328
4 stars
112
3 stars
52
2 stars
34
1 star
168
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, skimpy portions, and overall dissatisfaction with the taste and freshness of the food.
Customer Service
Many reviews highlighted poor customer service, with complaints about rude staff, long wait times, and lack of engagement from employees.
Cleanliness
Several customers noted that the restaurant was dirty, with messy dining areas and unsanitary food handling practices.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to frustration and disappointment.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared correctly.
- RARaul Arrazabal5 days ago5.0Thank you Brenda for your customer service
- JJJavier JosefidesNov 7, 20255.0Great
- CCCrystalOct 30, 20251.0Keep driving because you'll be disappointed with their food. Seriously, I didn't think you could get it wrong at chipotle - the food/ingredients are so simple. And yet, this location did. I'm pretty sure the just dump beans from a can into the bean bucket.. They just don't care about the quality and you can tell by how messy the trays are. Corn in the sour cream, lettuce in the salsa, beans in the sour cream. Drive to antoher location. I wish I could get a refund.
- VVvioletOct 24, 20251.0i always have the worse experience at this chipotle location, they need to hire new management! pick up orders are never done on time, i went it and waited at the pick up line and watched as the workers ignored the line building up of people having pickup orders. It took me 35 minutes AFTER the scheduled pickup time to get my burrito! On this occasion I ordered my chipotle to be delivered, bad idea! they were extra skimpy on my burrito, i ordered double steak and while eating i hardly ate any steak bits, brown rice was hard like it wasn’t cooked properly, whoever rolled my burrito has no idea what they’re doing, when i unwrapped the foil there was rice all over the outside of the burrito, it made a mess, DONT GO TO THIS LOCATION
- KSKyErica SimsOct 16, 20251.0I asked for an extra scoop of meat, one worker shook everything but one piece of chicken off of the spoon. As I’m trying to figure out what else I want on my bowl, the lady keeps asking WHAT ELSE before I can even get out my mouth the next thing I wanted. I will never return to this location or any location for that matter. I shouldn’t have to beg for food I’m paying for. Absolutely insane.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill Casa Linda II in Dallas?
The restaurant is located at 9291 Garland Rd, Dallas, TX 75218, USA.
What are the operating hours for Chipotle Mexican Grill Casa Linda II?
Chipotle Mexican Grill Casa Linda II is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Casa Linda II offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Casa Linda II?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle mobile app.
Does Chipotle Mexican Grill Casa Linda II follow any food sourcing principles?
Yes, Chipotle follows 'Food with Integrity' principles by using responsibly sourced, wholesome ingredients from farms that adhere to humane and sustainable practices.
Is Chipotle Mexican Grill Casa Linda II welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What nearby healthcare facilities are close to Chipotle Mexican Grill Casa Linda II?
Nearby healthcare facilities include ATI Physical Therapy, Dentists of White Rock, Dr. Nilpesh Patel (neurologist), Lakewood Foot Care, and North Texas Orthopaedic & Spine.
What coffee shops can I visit near Chipotle Mexican Grill Casa Linda II?
Nearby coffee spots include Honduras Fresh Coffee, Well Grounded Coffee Community, and Honduras Coffee Shop Roaster where you can enjoy great coffee before or after your meal.
Are there any parks or recreational areas near Chipotle Mexican Grill Casa Linda II?
Yes, White Rock Yoga, which is categorized as a dog park and active life park, is nearby for outdoor activities.
Does Chipotle Mexican Grill Casa Linda II have social media channels where I can follow updates and offers?
Yes, you can follow them on Facebook at https://www.facebook.com/chipotle/, Instagram @chipotle, Twitter @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, and their YouTube channel at https://www.youtube.com/chipotle.