Chipotle Mexican Grill

3.5
464 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Victory Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2401 Victory Park Ln, Dallas, TX
75219, United States

Hours

Reviews

3.5
464 reviews
5 stars
204
4 stars
73
3 stars
41
2 stars
26
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly.

Food Quality

Several customers reported issues with food quality, including stale chips, poorly prepared meals, and missing ingredients.

Operational Issues

Frequent complaints about running out of ingredients before closing time and poor management of food preparation.

Cleanliness

Multiple reviews mentioned dirty dining areas and unsanitary conditions, particularly in the bathrooms.

Parking Challenges

Customers expressed frustration with the parking situation, noting it was difficult and time-consuming to find parking.
  • MS
    Maria Spagnolo
    3 days ago
    5.0
    Workers are patient, kind and generous :) stopped by before the Stars game to get some real food!! Not junk they serve at the stadium 🤩
  • EC
    Esmeralda Castro
    Jan 5, 2026
    1.0
    I decided to order online for the first time since I was stuck at work. Safe to say, that was also the last time. Once again, Chipotle proves that ordering online means receiving a bowl with mystery-level portion control. I’m especially impressed by the lettuce portion—roughly three strands total. I didn’t realize lettuce had become a premium ingredient. Please see the attached photo, as this is exactly how my bowl was received. I’ll let you decide whether this qualifies as a full-priced meal.
  • NC
    Nicholas Cancelliere
    Dec 8, 2025
    2.0
    The staff is what you'd expect for min-wage workers, just there to kill time. The soda fountain's water dispenser was jammed, and water was gushing out endlessly, and we alerted them to it, but they watched it happening with blank stares.
  • KW
    Korey Willis
    Nov 26, 2025
    1.0
    It’s 9:22 you close at 11 and don’t have all ingredients for a bowl. No veggies no beef just close early if that’s how i r going to operate. The. You employees had no empathy and as i walked out the door they all started to laugh
  • MR
    Maya Rucks
    Nov 25, 2025
    1.0
    I ordered a quesadilla online, but when I got home and opened the box I realized there was no quesadilla!!! Only the sides.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Victory Park serve?

Chipotle Victory Park offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at Victory Park?

The restaurant is open daily from 10:45 AM to 11:00 PM.