Chipotle Mexican Grill

3.2
864 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Kessler Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2242 Fort Worth Ave, Dallas, TX
75211, United States

Hours

Reviews

3.2
864 reviews
5 stars
338
4 stars
120
3 stars
74
2 stars
78
1 star
254

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported dissatisfaction with the small portion sizes, often feeling underwhelmed for the price paid.

Ingredient Availability

Frequent complaints about the restaurant being out of key ingredients, especially during evening hours, leading to frustration among customers.

Customer Service

Mixed reviews on customer service, with some praising the staff's friendliness while others reported rudeness and lack of concern.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty tables and hygiene concerns with food preparation.

Order Accuracy

Numerous customers experienced issues with order accuracy, particularly with online and pickup orders, leading to dissatisfaction.
  • DH
    Daryl Hopkins
    Nov 9, 2025
    4.0
    I went here in a Sunday. I found the customer service to be friendly. I ordered a burrito and the portions were plentiful. I also ordered guacamole and found that chips were sold separately. I would recommend Chipotle to others .
  • RB
    Richard Borders
    Nov 7, 2025
    1.0
    Terrible service always rude, always out of items, skimpy on the meat, don’t tell you they’re out of chips till after you’ve used your hard earned points. Hate this location
  • NR
    Natalie Roberts
    Oct 11, 2025
    1.0
    Came in at 9:30 on a Saturday when they close at 11 (posted online and on the door) and the restaurant might as well have been closed. Asked for white rice and was told there was no more, asked for the LTO red chimichurri sauce, was told they were out of that also, wasn’t offered even to wait for more just SOL. Also chairs were put up and piles of dirt and mess half swept up. If I could give zero stars I would. Id understand even if I’d come in to 10:30 but you have an hour and a half till close and acted like I was the problem for expecting to order
  • EC
    Eddie Castillo
    Oct 11, 2025
    4.0
    Chipotle is normally very busy but no matter how busy they get they stay very friendly and professional i give them a 4 star because they didn't have tortillas for a burrito and they were running out of some products they should manage better.
  • EB
    Ender Bates
    Oct 9, 2025
    4.0
    Chipotle Mexican Grill at 2242 Fort Worth Ave delivers a strong and consistent experience. The food is fresh and well prepared. Ingredients look clean, and the line moves quickly. Burritos are tightly wrapped, bowls are well portioned, and the flavors hold up. The salsas have good balance, and the proteins are cooked right. The staff works with focus. They keep the line moving without rushing the order. Special requests are handled correctly most of the time. The dining area is bright and organized. Tables are usually clean, though peak lunch and dinner hours bring slower cleanup. Online and pickup orders come out on time. Packaging stays neat, and the portions match what you get in person. The only drawback is occasional inconsistency with portion size during busy periods. It’s not enough to ruin the experience but noticeable for regular customers. Four stars for fast service, fresh ingredients, and clean execution with minor room to improve consistency.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill in Kessler Park located?

Chipotle Mexican Grill in Kessler Park is located at 2242 Fort Worth Ave, Dallas, TX 75211, USA.

What are the operating hours of Chipotle Mexican Grill in Kessler Park?

Chipotle Kessler Park is open daily from 10:45 AM to 11:00 PM.