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Brand Certified

Chipotle Mexican Grill

3.2
(902 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Kessler Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2242 Fort Worth Ave, Dallas, TX
75211, United States

Hours

Reviews

3.2
902 reviews
5 stars
350
4 stars
122
3 stars
76
2 stars
80
1 star
274

What are people saying?

AI-generated from recent customer reviews

Inventory Issues

Customers frequently reported that the location runs out of essential menu items, especially during evening hours, often before closing time.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of assistance, contributing to a negative dining experience.

Portion Sizes

Several customers expressed dissatisfaction with the portion sizes, noting that they were often smaller than expected, leading to disappointment.

Cleanliness Concerns

There were multiple mentions of unsanitary conditions, including dirty tables and reports of pests, which raised concerns about hygiene.
  • DM
    Destinee Moore
    5 days ago
    1.0
    I frequent this location often because it’s right by my gym. I’ve come here countless times and they’re out of stuff. It’s ridiculous! They’re missing out on money because if you don’t have what I want, I’m leaving EVERYTIME. I’m so annoyed that this consistently happens.
  • VV
    Victoria Vasquez
    Feb 19, 2026
    1.0
    I have never felt this embarrassed at any chipotle location ever! I told the person starting the burrito that I was going to wait for the chicken Al Pastor to come out the girl next to him rolled her eyes when he told her and than threw the burrito he made. Than I’ve been wanting for the 10 minutes not a problem but they ignored me after it was out so I asked the cashier. The same girl who rolled her eyes gave her a ugly look when the cashier told her I wanted a burrito. I just left because I felt like a bother. I really wanted chipotle just to be treated like that… I just used my points for nothing since I no longer want chipotle what a waste of 700 points 💔
  • CD
    Connor Daniel
    Feb 16, 2026
    5.0
    I get chipotle pretty often when I’m at work. This chipotle is the best one I’ve ever had and I literally DoorDash the food to me. I never complain about doordash because you aren’t getting food right there and fresh, but I do applaud when food is great and consistent when you do get it. This place does it. I get it around lunch rush every day and every day they are quick and load my bowl up. Will be getting this again!
  • AW
    Akia Walton
    Feb 14, 2026
    1.0
    This is easily the worst Chipotle I’ve ever been to, and it’s frustrating that it’s the only one near me. The service is consistently terrible, the staff seems lazy and disengaged, and they’re constantly “out” of basic essentials that every Chipotle should have ready. Being told there are no beans or no small tortillas feels less like a real shortage and more like people simply not doing their jobs. Not being able to order a kids quesadilla because of that is ridiculous, and no effort is made to offer a reasonable alternative. The entire operation feels disorganized, unprofessional, and poorly managed.
  • GL
    Gaby Llamas
    Feb 6, 2026
    1.0
    So what went at 7:30 to pick up some food there was a long line waited approximately 15min to be told that they were out of big tortillas which are used for burritos and chips. It would have been nice if the employees posted a sign or informed the incoming guests that they were out of a key part of the main menu item. This is my first time coming to this location and it will be my last

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill in Kessler Park located?

Chipotle Mexican Grill in Kessler Park is located at 2242 Fort Worth Ave, Dallas, TX 75211, USA.

What are the operating hours of Chipotle Mexican Grill in Kessler Park?

Chipotle Kessler Park is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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