Chipotle Mexican Grill

3.7
79 reviews

About

Fast Food RestaurantMexican Restaurant
Chipotle Gaston Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3921 Gaston Ave, Dallas, TX
75246, United States

Hours

Reviews

3.7
79 reviews
5 stars
44
4 stars
10
3 stars
3
2 stars
5
1 star
17
  • CX
    chell xoxo
    Nov 13, 2025
    2.0
    Wow! Just Wow! May you please teach the youth how to treat the customer's? I'm not going to go there with the serving of the queso. Why even serve it in this 4oz dipping cup. This is 2oz
  • BB
    Bonittaapplebum
    Nov 12, 2025
    1.0
    Horrible !!! Does not listen to what you put on the order. I placed an order on door dash I put no rice they put rice and decided to give me a skimpy bowl this place is horrible tried to call, it sends you to a customer service line NOT this store on Gaston ave in Dallas !!!!! This is awful and a waste of money… and another thing it’s not the door dasher it’s you !!!!! On Gaston ave you messed up my night and inconvenienced me.This is beyond disappointing why would you give me a skimpy bowl with additional rice I did not ask for. Are there people working here with no eyes ? Or can’t read this is ridiculous and I will be escalating this to corporate.
  • JZ
    Jax Zon
    Nov 4, 2025
    4.0
    We went on Halloween and saw some 'scary' customers come in. We had fun. Food was nice and hot.
  • MM
    mayflower285
    Oct 30, 2025
    1.0
    Got food poising from here about a week ago. Got a steak bowl and 4am the next morning it was all over my bathroom floor. Sucks because this a good location. Maybe cross contamination happened.
  • LV
    Leo Vallejo
    Oct 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Review Title: Excellent Customer Service Makes All the Difference I stopped by Chipotle today and noticed I was rung up incorrectly after looking at my receipt. I brought it to their attention — they apologized right away, but I’ll admit I was pretty upset at first because this has happened before. A few minutes later, the manager came out while I was sitting down to eat. He saw the receipt on my table and personally handed me a full refund for my meal, even though I only asked for the difference. That gesture really stood out. Mistakes happen — it’s how a business handles them that counts. The fact that they owned up to it and went above and beyond to make things right truly shows great customer service. I left feeling appreciated instead of frustrated, and that’s something I value a lot.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill on Gaston Ave specialize in?

Chipotle Gaston Ave offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial additives.

What are the operating hours for Chipotle Mexican Grill at 3921 Gaston Ave?

Chipotle Gaston Ave is open daily from 10:45 AM to 11:00 PM.