Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Farmer's Branch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
963 reviews
5 stars
468
4 stars
162
3 stars
80
2 stars
59
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with specific mentions of a manager's poor attitude and lack of respect towards customers.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, feeling that they received less food than expected for the price paid.
Food Quality
Several reviews noted issues with food preparation, including undercooked rice and improper handling of ingredients, leading to concerns about food safety.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty tables and food debris on the floor.
- KCKC Connelly6 days ago1.0Terrible customer service. How is it I can walk into any other Chipotle on planet Earth and order a Large chicken quesadilla, but in this single Chipotle, you wait in line, then when you get to place your order, they tell you that has to be ordered online.. It's actually ridiculous. Terrible management. Avoid this Chipotle.
- IAIsis AguilarNov 26, 20251.0If I could leave a 0 stars I would. This location seriously needs to address its customer service. Every time I come in, the same women who appears to be the manager has an attitude. Today they forgot my sour cream, and when I asked for it again, she slammed it on the counter like I was inconveniencing her. Completely unacceptable. If she’s that miserable dealing with customers, she genuinely needs to find a different job because this clearly isn’t the one for her. Paying customers shouldn’t have to deal with someone who treats people with zero respect. Management needs to take this seriously, because she’s driving people away from this location.
- TFThomas FloydNov 25, 20255.0A little late at night but it was great. Service was amazing!!!!
- JJJavierNov 18, 20251.0Terrible service, young lady at the front was rude, threw my cup in the bag and pushed it out the way just for the next person to pay even after charging me for something that she was not supposed to, but I will say gentleman that prepared my food was great, great energy and polite. Good for you bro. But I will no longer be costing this location. Ruined my whole mood.
- WRWill RisingerNov 12, 20251.0If I could give a zero star rating, I would feel inclined to. I go to chipotle about once every couple of months. And I’m always excited to go. A little treat to myself. I enter with excitement. And instantly I always get some attitude from the workers. Every time. Like I did something to offend them by ordering food at the restaurant. I can forgive this. Could be a long day, it can’t be that fun a job, I get it. But I digress. The problem I have is the servings. Every time I go to this chipotle, it’s like they’ve been instructed to give as little of food as possible. It’s like I have to beg for steak. Beg for rice. What is this. I paid a good $15. That could get me many meals, but yet, I feel cheated. As I enter excited, I leave frustrated and vexed. I am throughly disappointed and will have to consider other options in the future.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 12747 Midway Rd in Dallas?
Chipotle Mexican Grill in Dallas is open daily from 10:45 AM to 10:00 PM.
What types of pickup and delivery services does Chipotle offer at this location?
This Chipotle location offers in-store pickup and delivery services.
Where can I order food online from Chipotle Mexican Grill at Farmer's Branch?
You can order online through the official Chipotle order website at https://order.chipotle.com/ or via their app.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Can customers earn rewards or get exclusive offers at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What payment methods and services are available at Chipotle Farmer's Branch?
Chipotle accepts credit cards and offers services like online orders, catering, and gift cards.
Is Chipotle Mexican Grill at 12747 Midway Rd welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby places to visit before or after dining at Chipotle on Midway Rd?
Nearby, you can visit Potbelly Sandwich Shop for a different meal option, Walmart Pharmacy for health needs, or enjoy entertainment at Midway Point bar and restaurant.
How can nearby services like ATI Physical Therapy or Stanton Optical complement your visit to Chipotle?
After enjoying a meal at Chipotle, you can schedule appointments at nearby ATI Physical Therapy for wellness or visit Stanton Optical for eye care needs.
Are there convenient places like banks or pharmacies close to Chipotle Mexican Grill on Midway Rd?
Yes, First Convenience Bank and Walmart Pharmacy are conveniently located nearby for your banking and pharmacy needs.