Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Farmer's Branch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
957 reviews
5 stars
465
4 stars
161
3 stars
80
2 stars
59
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with portion sizes, incorrect orders, and even food safety concerns.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and food on the floor.
Pricing Issues
Customers frequently mentioned high prices relative to portion sizes, with many feeling that they were not receiving good value for their money.
Management Concerns
Multiple reviews pointed to poor management practices, including staff treatment and operational issues, contributing to a negative dining experience.
- JJJavier6 days ago1.0Terrible service, young lady at the front was rude, threw my cup in the bag and pushed it out the way just for the next person to pay even after charging me for something that she was not supposed to, but I will say gentleman that prepared my food was great, great energy and polite. Good for you bro. But I will no longer be costing this location. Ruined my whole mood.
- WTWillie TurnerNov 17, 20255.0Malik was amazing very professional and efficient service . I will definitely be back to chipotle again.
- WRWill RisingerNov 12, 20251.0If I could give a zero star rating, I would feel inclined to. I go to chipotle about once every couple of months. And I’m always excited to go. A little treat to myself. I enter with excitement. And instantly I always get some attitude from the workers. Every time. Like I did something to offend them by ordering food at the restaurant. I can forgive this. Could be a long day, it can’t be that fun a job, I get it. But I digress. The problem I have is the servings. Every time I go to this chipotle, it’s like they’ve been instructed to give as little of food as possible. It’s like I have to beg for steak. Beg for rice. What is this. I paid a good $15. That could get me many meals, but yet, I feel cheated. As I enter excited, I leave frustrated and vexed. I am throughly disappointed and will have to consider other options in the future.
- ZGZio GomezNov 8, 20251.0Abrieron 10:50, ya habíamos varias personas esperando e incluso 1 se fue. Además me cobraron dos soda y solo pedí 1 al decirle a la cajera me dijo que ya me la iba a quitar del cobro, le pedí el ticket y me dio el mismo ticket con el cobro de las 2 sodas. Mal servicio
- ATAlex TNov 4, 20251.0WARNING FOR THOSE WHO EAT SOFRITAS AT THIS LOCATION. 10/29 between 6 to 7 pm I was super disappointed to find someone intentionally COOKED MEAT in the sofritas. There was a lot, for it to just be an accident. Although I’m happy I got a refund, I wasn’t refunded for the personal guacamole and other items I mixed in nor the cash tip I gave. I also didn’t really get an apology other than them telling me someone in the morning crew cooked the sofritas. I don’t know if anyone on a plant based diet, vegan or vegetarian, would appreciate this type of treatment. I waited a week to write this review so it wasn’t written out of just anger but to inform anyone who blindly trusts Chipotle to provide the type of food they say they are providing.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 12747 Midway Rd in Dallas?
Chipotle Mexican Grill in Dallas is open daily from 10:45 AM to 10:00 PM.
What types of pickup and delivery services does Chipotle offer at this location?
This Chipotle location offers in-store pickup and delivery services.
Where can I order food online from Chipotle Mexican Grill at Farmer's Branch?
You can order online through the official Chipotle order website at https://order.chipotle.com/ or via their app.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives, following their 'Food with Integrity' principles.
Can customers earn rewards or get exclusive offers at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What payment methods and services are available at Chipotle Farmer's Branch?
Chipotle accepts credit cards and offers services like online orders, catering, and gift cards.
Is Chipotle Mexican Grill at 12747 Midway Rd welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby places to visit before or after dining at Chipotle on Midway Rd?
Nearby, you can visit Potbelly Sandwich Shop for a different meal option, Walmart Pharmacy for health needs, or enjoy entertainment at Midway Point bar and restaurant.
How can nearby services like ATI Physical Therapy or Stanton Optical complement your visit to Chipotle?
After enjoying a meal at Chipotle, you can schedule appointments at nearby ATI Physical Therapy for wellness or visit Stanton Optical for eye care needs.
Are there convenient places like banks or pharmacies close to Chipotle Mexican Grill on Midway Rd?
Yes, First Convenience Bank and Walmart Pharmacy are conveniently located nearby for your banking and pharmacy needs.