Chipotle North Dallas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions, including dirty tables and poor kitchen hygiene.
Service Quality
Customer service was frequently described as rude and unhelpful, with inconsistent experiences depending on staff.
Food Quality
Many reviews mentioned cold food, small portion sizes, and issues with food freshness.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Operational Issues
Frequent reports of being out of key ingredients and not opening on time, contributing to a negative dining experience.
CC
Con
Dec 31, 2025
1.0
This location gives shotty portions.
Always get double meat but they never give me the actual double.
Almost $20 too
EA
Elva Angon
Dec 29, 2025
1.0
Food was cold
We had to reheat it when we got home
And the place was filthy Every single table was dirty!!!
JR
Jesse Rivera
Dec 11, 2025
1.0
Everytable was dirty. It wss really dirty behind the counter as welll. The kitchen was horrible. A real mess of a place. Long line with only 2 employees.
AA
Ana
Dec 7, 2025
1.0
0/5 for this chipotle location. not only is it disgusting and dirty, service was horrible - workers are rude and slow. machine drinks were all gross tasting. this location should be shut down.
TB
Tess Burns
Nov 28, 2025
5.0
Fast service and they make the biggest burritos! :)
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in North Dallas offer?
Chipotle North Dallas offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill on Saturdays?
Chipotle North Dallas is open from 10:45 AM to 11:00 PM on Saturdays.
Does Chipotle North Dallas provide delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Dallas?
It is located at 5290 Belt Line Rd, Dallas, TX 75254, inside the Prestonwood Place shopping center just east of the Dallas North Tollway.
Can I order from Chipotle North Dallas online or via an app?
Yes, you can order online through their website or the Chipotle app available on the Apple App Store.
How does Chipotle North Dallas ensure food quality and sustainability?
Chipotle prioritizes "Food with Integrity" using 53 real ingredients sourced from farms practicing humane and sustainable agriculture, avoiding artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle North Dallas?
They accept credit cards and offer gift cards for convenient payments.
Are there any fitness or wellness centers near Chipotle North Dallas?
Yes, nearby places include Orangetheory Fitness and Club Pilates, great for a workout before or after your meal.
What other dining options are available near Chipotle North Dallas?
Nearby dining options include India West (Indian restaurant), Greenz (salad bar), SOHO Food & Jazz (American restaurant), and Little Greek Fresh Grill (Greek restaurant).
Are there any shopping destinations close to Chipotle Mexican Grill in North Dallas?
Yes, Prestonwood Place shopping center is adjacent to Chipotle, and stores like Warby Parker and Joe's Keys are also nearby for eyewear and locksmith needs.