Chipotle Mexican Grill

3.5
1176 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle North Dallas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5290 Belt Line Rd, Dallas, TX
75254, United States

Hours

Reviews

3.5
1,176 reviews
5 stars
503
4 stars
215
3 stars
100
2 stars
80
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude staff and poor service, particularly during busy hours.

Portion Sizes

Numerous customers complained about consistently small portion sizes, often feeling shortchanged on ingredients.

Food Quality

While some customers enjoyed the food, there were frequent complaints about stale ingredients and improperly cooked items.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and improper food handling practices.

Operational Issues

Customers reported frequent issues with the restaurant being out of key ingredients and not opening on time.
  • CM
    Cormac McCarthy
    3 days ago
    3.0
    Pick up Times never right- Always waiting. Staff not concerned in the least.
  • IL
    Ivan Lazo
    3 days ago
    1.0
    Manager named Jessica looked at me crazy for stepping into the store at 10:46am when they open at 10:45. 3.5 is not a fair rating it deserves a 2.
  • FC
    fran cott
    Nov 17, 2025
    4.0
    Chipotle’s always a solid pick when you want something quick. The food tastes fresh, the bowls are filling, and it’s hard to mess up your order.
  • MR
    Mayra Reyes
    Nov 4, 2025
    3.0
    It was ok but the customer service was great
  • AS
    Anna Scott
    Oct 15, 2025
    5.0
    I had to place a last minute order for the office, but wasn’t able to add another build your own meal (feeds 4-6). Luckily, I came in early and the guy who helped me was super nice. He said they were able to add another container of meat, which was all we needed! Great customer service. Definitely helps having an amazing restaurant team make your job easier. Thank you!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in North Dallas offer?

Chipotle North Dallas offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill on Saturdays?

Chipotle North Dallas is open from 10:45 AM to 11:00 PM on Saturdays.