Chipotle North Dallas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences vary widely, with many reports of rude staff and poor service, particularly during busy hours.
Portion Sizes
Numerous customers complained about consistently small portion sizes, often feeling shortchanged on ingredients.
Food Quality
While some customers enjoyed the food, there were frequent complaints about stale ingredients and improperly cooked items.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and improper food handling practices.
Operational Issues
Customers reported frequent issues with the restaurant being out of key ingredients and not opening on time.
CM
Cormac McCarthy
3 days ago
3.0
Pick up Times never right- Always waiting.
Staff not concerned in the least.
IL
Ivan Lazo
3 days ago
1.0
Manager named Jessica looked at me crazy for stepping into the store at 10:46am when they open at 10:45. 3.5 is not a fair rating it deserves a 2.
FC
fran cott
Nov 17, 2025
4.0
Chipotle’s always a solid pick when you want something quick. The food tastes fresh, the bowls are filling, and it’s hard to mess up your order.
MR
Mayra Reyes
Nov 4, 2025
3.0
It was ok but the customer service was great
AS
Anna Scott
Oct 15, 2025
5.0
I had to place a last minute order for the office, but wasn’t able to add another build your own meal (feeds 4-6). Luckily, I came in early and the guy who helped me was super nice. He said they were able to add another container of meat, which was all we needed! Great customer service. Definitely helps having an amazing restaurant team make your job easier. Thank you!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in North Dallas offer?
Chipotle North Dallas offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill on Saturdays?
Chipotle North Dallas is open from 10:45 AM to 11:00 PM on Saturdays.
Does Chipotle North Dallas provide delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Dallas?
It is located at 5290 Belt Line Rd, Dallas, TX 75254, inside the Prestonwood Place shopping center just east of the Dallas North Tollway.
Can I order from Chipotle North Dallas online or via an app?
Yes, you can order online through their website or the Chipotle app available on the Apple App Store.
How does Chipotle North Dallas ensure food quality and sustainability?
Chipotle prioritizes "Food with Integrity" using 53 real ingredients sourced from farms practicing humane and sustainable agriculture, avoiding artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle North Dallas?
They accept credit cards and offer gift cards for convenient payments.
Are there any fitness or wellness centers near Chipotle North Dallas?
Yes, nearby places include Orangetheory Fitness and Club Pilates, great for a workout before or after your meal.
What other dining options are available near Chipotle North Dallas?
Nearby dining options include India West (Indian restaurant), Greenz (salad bar), SOHO Food & Jazz (American restaurant), and Little Greek Fresh Grill (Greek restaurant).
Are there any shopping destinations close to Chipotle Mexican Grill in North Dallas?
Yes, Prestonwood Place shopping center is adjacent to Chipotle, and stores like Warby Parker and Joe's Keys are also nearby for eyewear and locksmith needs.