Chipotle Mexican Grill

3.7
1388 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Wheatland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
39779 Lyndon B Johnson Fwy, Dallas, TX
75237, United States

Hours

Reviews

3.7
1,388 reviews
5 stars
697
4 stars
242
3 stars
109
2 stars
77
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently complained about the quality of food, including undercooked rice, burnt chicken, and small portion sizes.

Cleanliness

Many reviews pointed out the unsanitary conditions of the restaurant, with dirty tables and food preparation areas.

Inconsistency

Several customers noted inconsistencies in food preparation and portion sizes, leading to dissatisfaction with their orders.
  • TI
    Toni Ivory
    Dec 27, 2025
    1.0
    There’s nothing wrong with the food but every time I go there, I have a problem with the service or the restaurant being incredibly dirty. The service is horrible. if you can go to another one.
  • MT
    marie tillman
    Dec 23, 2025
    1.0
    Went tonight received a chipotle bowl got brown rice, black beans, sour cream, guacamole, Veggies, and chicken. This burrito was so Disappointing my rice was hard and crunchy. My lettuce was just OK. My chicken taste burnt to think that I spent $20 for this bowl. It would have been a lot better. Need to say the customer service was OK. You can just tell they were ready to go home, I would never go to this chipotle again, especially almost due to closing. I am not happy.
  • BB
    Brianna
    Dec 8, 2025
    1.0
    Every time I order DoorDash something is always left out my order it’s either chips or the queso. EVERYTIME.
  • LM
    Laura Malagon
    Nov 30, 2025
    4.0
    Service may have been on edge due to the high volume for BOGO. Cook was cool like cucumber under pressure and was working the grill! The staff that was making the meals were friendly and attentive including the lady making to-go orders. The cashier was frustrated and honestly looked to be putting others on edge. All in all good Service due to the circumstances.
  • DC
    Dave Chen
    Nov 24, 2025
    2.0
    Employees shit talking & arguing with each other behind the counter. And very stingy on their portion size. I order the same exact bowl on the app at every Chipotle and this location gave me 2/3 the amount of food comparing to average.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Wheatland serve?

Chipotle Wheatland offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 39779 Lyndon B Johnson Fwy, Dallas?

Chipotle Wheatland is open every day from 10:45 AM to 11:00 PM.