Business Details
About
Mexican Restaurant
Chipotle Richardson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
624 reviews
5 stars
325
4 stars
124
3 stars
49
2 stars
32
1 star
94
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, often describing them as stingy or inadequate for the price.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including undercooked rice, dry meat, and incorrect orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.
Order Accuracy
Several reviews highlighted issues with order accuracy, particularly with online orders, leading to frustration among customers.
- GPGilberto Pina2 days ago1.0They don’t open on time. Walked up to the door at 10:50 and employees just smiled and ignored the customers outside despite 33 degree weather. When i shook the door to get their attention, young guy came out with an attitude to let me know the food wasn’t ready and that I have poor etiquette.
- JJJoey2 days ago2.0Always stingy with the meat !! The main issue with every Location.
- DADavid AbrhamDec 30, 20252.0I had ordered online for pick up. I’m very disappointed that they put a lot of Sour Cream 😡😡🤦♂️ I can’t even eat it
- VMVidya MNNov 15, 20255.0Always makes me happy with the healthy food and price. Thank you Chipotle! 🧸♥️
- LRLawanda RoseOct 26, 20255.0Walked in and the place was clean and had a great energy. Miss. Frida was my server. And she was absolutely great. I'm very hard to please and I love my food presentable and fixed with love. She did just that. I wanted a steak bowl. But the steak looked a little dry. I told her and she went to the back and brought me fresh steak and it was moist just like I like. She kept a smile on her face and she was so professional. Everyone in there was definitely on there job. I actually so employees in the back prepping food and it was all fresh. I recommend this chipotle to anyone. I enjoyed that visit. I love great customer services and friendly faces. I had to take time and do a review because one was needed. I love the service I received
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Richardson, TX?
Chipotle Mexican Grill in Richardson, TX is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Richardson?
It is located at 14715 Coit Road, Suite 102, Dallas, TX 75254, attached to Starbucks across from Dal-Rich Towne Square.
Does Chipotle Richardson offer pickup and delivery services?
Yes, Chipotle Richardson offers both in-store pickup and delivery services.
How does Chipotle source its ingredients?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using 53 real ingredients without artificial colors, flavors, or preservatives.
Can I order Chipotle online or via mobile app?
Yes, you can order Chipotle online at https://order.chipotle.com/ or use their mobile app available at https://chipotle.app.link/Carne-Apple.
Is Chipotle Richardson welcoming to the LGBTQ community?
Yes, Chipotle Richardson is welcoming and inclusive of LGBTQ customers.
What types of meals does Chipotle Richardson serve?
They serve customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
Which nearby coffee shop can I visit before or after dining at Chipotle Richardson?
Starbucks is located right next to Chipotle Richardson, making it convenient for a coffee or snack before or after your meal.
Are there convenient places nearby for real estate services around Chipotle Richardson?
Yes, nearby you can find several real estate services including Avangard Real Estate Services, Wakon Realty Inc., Carmen Ana Reyes Realtor, Lone Star State Realty, Norma Lopez Valverde - Realtor, and Yami Realtor.
What other food options are available near Chipotle Richardson?
Besides Chipotle, there is a Chik-fil-a fast food restaurant nearby, and the Starbucks attached for coffee and light snacks.