Business Details
About
Mexican Restaurant
Chipotle Richardson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
620 reviews
5 stars
324
4 stars
124
3 stars
49
2 stars
31
1 star
92
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, often describing them as stingy or inadequate for the price.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including undercooked rice, dry meat, and overall inconsistency in flavor.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.
Order Accuracy
Several reviews highlighted issues with order accuracy, particularly with online orders, leading to frustration among customers.
- VMVidya MNNov 15, 20255.0Always makes me happy with the healthy food and price. Thank you Chipotle! 🧸♥️
- RGR GOct 27, 20253.0I am a loyal customer when it comes to chipotle but seems like every time it becomes more disappointing. The worker barely gave any meat and I got half chicken and half carne asada and I’m being charged for the more expensive meat. I get being charged for the higher priced meat but wow they are becoming more and more stingy. I did let one of the other workers know so she did try to compensate me by giving me a side of meat which I appreciate but I may need to start thinking of alternatives for chipotle cause this is getting ridiculous
- LRLawanda RoseOct 26, 20255.0Walked in and the place was clean and had a great energy. Miss. Frida was my server. And she was absolutely great. I'm very hard to please and I love my food presentable and fixed with love. She did just that. I wanted a steak bowl. But the steak looked a little dry. I told her and she went to the back and brought me fresh steak and it was moist just like I like. She kept a smile on her face and she was so professional. Everyone in there was definitely on there job. I actually so employees in the back prepping food and it was all fresh. I recommend this chipotle to anyone. I enjoyed that visit. I love great customer services and friendly faces. I had to take time and do a review because one was needed. I love the service I received
- JJJesusOct 26, 20255.0One of the better chipotle’s I’ve visited. I went during lunch time and I was served very fast. The food portions were excellent!
- MMMarilynOct 16, 20251.0A piece of Garbage!!! Never open on time. Order is always wrong and your burrito is like a taco. Take your service to a better spot!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Richardson, TX?
Chipotle Mexican Grill in Richardson, TX is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Richardson?
It is located at 14715 Coit Road, Suite 102, Dallas, TX 75254, attached to Starbucks across from Dal-Rich Towne Square.
Does Chipotle Richardson offer pickup and delivery services?
Yes, Chipotle Richardson offers both in-store pickup and delivery services.
How does Chipotle source its ingredients?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using 53 real ingredients without artificial colors, flavors, or preservatives.
Can I order Chipotle online or via mobile app?
Yes, you can order Chipotle online at https://order.chipotle.com/ or use their mobile app available at https://chipotle.app.link/Carne-Apple.
Is Chipotle Richardson welcoming to the LGBTQ community?
Yes, Chipotle Richardson is welcoming and inclusive of LGBTQ customers.
What types of meals does Chipotle Richardson serve?
They serve customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
Which nearby coffee shop can I visit before or after dining at Chipotle Richardson?
Starbucks is located right next to Chipotle Richardson, making it convenient for a coffee or snack before or after your meal.
Are there convenient places nearby for real estate services around Chipotle Richardson?
Yes, nearby you can find several real estate services including Avangard Real Estate Services, Wakon Realty Inc., Carmen Ana Reyes Realtor, Lone Star State Realty, Norma Lopez Valverde - Realtor, and Yami Realtor.
What other food options are available near Chipotle Richardson?
Besides Chipotle, there is a Chik-fil-a fast food restaurant nearby, and the Starbucks attached for coffee and light snacks.