Chipotle Mexican Grill

3.9
1022 reviews
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Business Details

2201 Abrams Rd, Dallas, TX
75214, United States
(214) 377-3348
https://locations.chipotle.com/tx/dallas/2201-abrams-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2132
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About

Fast Food RestaurantMexican Restaurant
Chipotle Lakewood TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2201 Abrams Rd, Dallas, TX
75214, United States

Hours

Reviews

3.9
1,022 reviews
5 stars
541
4 stars
199
3 stars
88
2 stars
39
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Portion Sizes

Many customers complained about small portion sizes, feeling that they received less food than expected for the price.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and floors, raising concerns about hygiene.

Order Accuracy

Customers frequently reported issues with incorrect orders, especially with online orders, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, there were multiple complaints about the quality, including stale items and food safety concerns.
  • AJ
    Austin Johnston
    1 day ago
    1.0
    Staff looks tired and worn out. Not much attention given and they don't look excited to be there. Showed up at 11:00 a.m. and there was no steak available. Told it would be 5 minutes. After 10 minutes and no more acknowledgment I just walked out.
  • JR
    Jessica Rodriguez
    Dec 19, 2025
    2.0
    Ordered a bowl. Person serving seems to be irritated. Small portions, they even pretend to drop some of the scoops back in the tray. Proceed to try take my food out no napkins or utensils.
  • MM
    Mskrae
    Dec 2, 2025
    2.0
    Small portions and passive aggressive staff.
  • MG
    Michael Gallegos
    Nov 16, 2025
    1.0
    Horrible location in every aspect
  • AS
    Alex Styers
    Nov 12, 2025
    2.0
    Lady at the counter is so unenthusiastic about being there, she won’t even look you in the eye. Just told me the price and threw a receipt at me. Please do better, and at least acknowledge your customers.
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Lakewood, TX?

Chipotle Mexican Grill is located at 2201 Abrams Rd, Dallas, TX 75214, next to Lakewood VCA and caddy-corner to Whole Foods.

What types of food does Chipotle Mexican Grill offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.