Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Lakewood TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,018 reviews
5 stars
540
4 stars
199
3 stars
88
2 stars
37
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Food Quality
Inconsistent food quality and portion sizes were frequently mentioned, with complaints about small servings and food not being fresh.
Cleanliness
Numerous reviews highlighted poor cleanliness standards in the restaurant, including dirty tables and floors.
Order Accuracy
Customers experienced issues with incorrect orders, particularly with online orders, leading to dissatisfaction.
Timeliness
The restaurant often failed to open on time and had issues with long wait times, impacting customer satisfaction.
- MGMichael GallegosNov 16, 20251.0Horrible location in every aspect
- ASAlex StyersNov 12, 20252.0Lady at the counter is so unenthusiastic about being there, she won’t even look you in the eye. Just told me the price and threw a receipt at me. Please do better, and at least acknowledge your customers.
- MBMallory BrantleyOct 30, 20252.0This is the 2nd time I’ve found plastic in my guacamole here. Last time I sent an email and got zero response…today it’s going to be public.
- JWJenni WalkerOct 28, 20251.0We ordered in the restaurant and when we got home we realized they didn’t give us any steak in the steak quesadillas, yet charged us for it. We went back to the restaurant and instead of making us new quesadillas, they handed us a container of steak- this was the Manager at Chipotle, just to point that out. They were so rude and so unprofessional. It’s actually shocking. I called corporate and they were not helpful either and didn’t even refund our meals, offered a coupon for us to come back.
- BHBryan HartsockOct 22, 20255.0I pass two chipotles to come here. The staff is wonderful. They care and smile and make me and my family feel welcome. Keep it up. You all are awesome!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Lakewood, TX?
Chipotle Mexican Grill is located at 2201 Abrams Rd, Dallas, TX 75214, next to Lakewood VCA and caddy-corner to Whole Foods.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Lakewood TX?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Lakewood TX offer pickup and delivery services?
Yes, Chipotle Lakewood offers both in-store pickup and delivery services.
Can I order Chipotle online through an app?
Yes, you can order Chipotle via their app, available through the provided Apple App Store link or online at https://order.chipotle.com/.
What payment methods are accepted at Chipotle Lakewood TX?
Chipotle accepts credit cards and offers gift cards for purchases.
Is Chipotle Lakewood TX welcoming to the LGBTQ community?
Yes, Chipotle Lakewood TX is welcoming to LGBTQ individuals.
What nearby places can customers visit before or after dining at Chipotle Lakewood TX?
Customers can visit Lakewood VCA (Animal Hospital) next door, Whole Foods caddy-corner, Cafe Brazil for coffee, or relax with a massage at ProBodies Wellness nearby.
Are there fitness and wellness centers near Chipotle Lakewood TX?
Yes, nearby wellness centers include Intuitive Hands Wellness Group (chiropractor and spa), ProBodies Wellness (massage therapy), and BYO-Fitness (gym and yoga studio).
Which convenience stores and eateries are located near Chipotle Lakewood TX?
Nearby places include 7-Eleven convenience store & gas station, Lakewood on Tap bar and restaurant, Genji Sushi, and Jarams Donuts Lakewood bakery and smoothie bar.