Chipotle Mexican Grill

3.3
178 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle NorthPark Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8687 N Central Expy, Dallas, TX
75225, United States

Hours

Reviews

3.3
178 reviews
5 stars
81
4 stars
17
3 stars
14
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees ignoring or mishandling orders.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked items, lack of freshness, and poor seasoning.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Order Accuracy

Customers frequently experienced problems with order accuracy, including missing items and incorrect charges.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall taste of the food.
  • HB
    Harleigh Bettis
    2 days ago
    1.0
    This by the way is not a serving of meat. This is a children’s portion… every other taco shop and Mexican restaurant I go to gives me a decent portion actually. It’s getting ridiculous at this point.
  • TV
    Tony-A Velasquez
    Oct 25, 2025
    1.0
    The first server was messy, tossing food so fast it was going in other foods. Then we were they couldn’t leave the line to get lettuce or cheese, which they were out of, during peak hours. I left the line.
  • AS
    Ashley Sampson
    Oct 25, 2025
    1.0
    I got halfway through the line - rice, pinto beans, chicken. I tell them I’d like lettuce and cheese, but they’re out up front. The employees tell me the “rule” is no one can go back to restock during peak hours. I told them they can throw away what I started because I’m not eating it without lettuce and cheese. That’s an absolutely absurd “rule” and I’m sure someone misinterpreted. Also, the lady with the extra long eyelashes was beyond sloppy, just throwing stuff in the bowl. Yuck. Do better, Chipotle.
  • MA
    Mosheer Antar
    Sep 23, 2025
    1.0
    Employees just don’t listen for the instructions. And when I asked for the order to be repeated, they didn’t do it. And then I asked for just a refund and it took them forever to do the refund so I just left without the food and no refund.
  • LS
    Laura Silva
    Aug 27, 2025
    5.0
    Love this chipotle always fast and friendly ,food always taste delicious the bad reviews here are people that love to be Karens Great job guys !

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at NorthPark Center serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at NorthPark Center?

The restaurant is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.