Business Details
About
Mexican Restaurant
Chipotle West Love is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
943 reviews
5 stars
468
4 stars
189
3 stars
75
2 stars
46
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Food Quality
Several customers reported issues with food quality, including raw chicken, undercooked rice, and incorrect orders.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating they were smaller than expected and not worth the price.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris on the floor.
Overall Experience
Overall, the location received a mix of positive and negative feedback, but many customers indicated they would not return due to consistent issues.
- NWNicole WilcoxJan 1, 20263.0It was okay. Not alot of workers, long line. But overall ok.
- BBBoiMeetsWrldDec 12, 20251.0Hands down the worst location in Dallas costumer service is horrible. Went in with my cousin who is visually impaired and felt completely rushed to order one of the young ladies closed up my order before I could even finish letting her know what I wanted. I’ve had problems with this location in the past but this is definitely the last strike. Please don’t spend your money here.
- KBkareem bradixDec 6, 20254.0Great customer service
- LLLeslyNov 17, 20252.0Food was really good I got the quesadillas and they were delicious. However, the customer service needs improvement. The girls working in the evening always seem like they don’t want to be there. I tried asking questions about the menu and the girl helping me barely said a word and pretty much ignored me. Hopefully next time the service will be better because the food really is good.
- PSPattryze Garate SolanoNov 13, 20251.0DO NOT EAT HERE! Their chicken is raw, EVERY TIME! I ended up coming back because i thought the first two times had been an accident, but yet, again today my chicken is FULLY RAW. This is so dangerous for people. How can you possibly be serving food like this? I will make sure to report the person that cooks the latest shift because it has been raw 3 times already this month.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill West Love offer?
Chipotle West Love serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill West Love?
Chipotle West Love is open daily from 10:45 AM to 11:00 PM.
Can I order food online or use pickup and delivery services at Chipotle West Love?
Yes, you can order online for in-store pickup or delivery through their website or the Chipotle app.
Where is Chipotle Mexican Grill West Love located?
It is located at 2427 W Mockingbird Ln, Ste 150, Dallas, TX 75235, USA.
How can I contact Chipotle Mexican Grill West Love?
You can reach them by phone at +1 214-366-0102 or email at TX.3065.WestLove@chipotle.com.
Does Chipotle West Love accept credit card payments and offer gift cards?
Yes, Chipotle West Love accepts credit cards and offers gift cards for purchase.
Where can I find Chipotle West Love on social media?
You can follow Chipotle West Love on Facebook at https://www.facebook.com/chipotle/, Instagram at @chipotle, Twitter @ChipotleTweets, Pinterest at https://www.pinterest.com/chipotlemg/, LinkedIn, and YouTube channel.
What nearby restaurants can I visit near Chipotle West Love?
Nearby restaurants include Texadelphia, Sweet Rice (Thai restaurant), Schlotzsky's, Raising Cane's, In-N-Out Burger, and Elmerendero restaurantes tx, offering a variety of cuisines to enjoy before or after your visit.
Are there nearby hotels to Chipotle West Love for visitors?
Yes, nearby hotels include Aloft Dallas Love Field, Element Dallas Love Field, and Aloft Element Hotel, making it convenient for travelers to dine at Chipotle.
Which nearby transit options or landmarks can help me locate Chipotle West Love?
Dallas Lovefield Airport is nearby, as well as landmarks like Southwestern Medical Park Apartments and West Love Apartments, which can help orient you when visiting Chipotle West Love.