Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Bachman Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
827 reviews
5 stars
407
4 stars
174
3 stars
82
2 stars
45
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked beans, bland flavors, and missing ingredients.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy dining area.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, noting that they felt servings were smaller than expected.
Management Concerns
Several reviews mentioned unprofessional behavior from management and a lack of effective leadership.
- CGCarlos GuillenNov 11, 20255.0Solo si te toca alguien delgado,a. Dile que leponga mas ya que las personas delgadas suelen comer menos👈 feliz compra
- MGMichael GonzalezOct 25, 20252.0Pinto Beans were under cooked , they were hard
- KRK RivasOct 22, 20251.0Pésimo servicio. Siempre hay gente nueva o gente que trabaja de mala gana y te sirven como se les da su gana. No vuelvo jamás.
- DGDan GregOct 6, 20252.0I go for lunch right at noon and there is no rice, no carne asada, no chicken and of course the only reason I came in was to try the new red chimichurri… and they were out of that too. AT NOON! The whole place was super chaotic even though it wasn’t that busy. Turns out catering orders cleaned the place out. DONT TAKE MORE CATERING ORDERS THAN YOU HANDLE. This a total corporate greed issue of wanting every dollar even if it ruins the experience for the lunchtime crowd and stresses out your staff.
- LRLeonardo RodriguezSep 30, 20251.0Hice un pedido y en ves de servir bien sirvieron muy poco menos de las porciones adecuadas, lo peor
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Bachman Lake serve?
Chipotle Bachman Lake serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill at 3701 W Northwest Hwy, Dallas?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at Bachman Lake offer delivery and in-store pickup services?
Yes, this location offers both in-store pickup and delivery services.
Can I order from Chipotle online or via an app?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What payment methods and services does Chipotle Bachman Lake accept?
They accept credit cards and offer services such as online ordering, delivery, catering, and gift cards.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
What are some nearby places I can visit before or after dining at Chipotle Bachman Lake?
Nearby places include CenterWell NW Dallas (doctor), Chicago Pizza & Pasta (restaurant), Oscar Nails and Spa, Starbucks coffee shop, and Babe's Sports Bar.
Could I grab a coffee before eating at Chipotle nearby?
Yes, Starbucks is a nearby coffee shop where you can enjoy a drink before or after your Chipotle meal.
Are there other food options close to Chipotle Mexican Grill on Northwest Hwy?
Yes, there are several nearby eateries such as Chicago Pizza & Pasta, Panda Express, Seafood Shack, Taqueria Arandas, and Pasteleria Comonfort bakery.