Chipotle Mexican Grill

3.8
1178 reviews
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Business Details

2705 McKinney Ave, Dallas, TX
75204, United States
(214) 871-3100
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle McKinney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2705 McKinney Ave, Dallas, TX
75204, United States

Hours

Reviews

3.8
1,178 reviews
5 stars
600
4 stars
231
3 stars
91
2 stars
64
1 star
192

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including food poisoning, poorly made burritos, and inconsistent portion sizes.

Customer Service

Many reviews highlighted rude staff and poor customer service, with complaints about employees' attitudes and lack of engagement.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, and stingy portions, particularly with online orders.

Cleanliness

The location received criticism for being dirty and unsanitary, with some customers noting unpleasant odors.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members and successful online orders.
  • EC
    Emma Coney
    Nov 15, 2025
    2.0
    Order delivery and got no cold toppings plus store won’t pick up… calls are automated. Offered me a free drink for 2 wrong orders smh
  • AM
    Avery M
    Nov 15, 2025
    4.0
    I haven’t had any issues before, the food has always been great. Just wanted to give a heads up because today I got a steak bowl and not one bit of the steak was chewable.
  • JH
    Juriod Hollie
    Nov 13, 2025
    5.0
    Delicious Fashoo they never miss
  • JF
    Joel Facundo
    Oct 27, 2025
    1.0
    Will never eat at this chipotle again !! I somehow ended up with food poisoning from eating at this place .
  • JC
    Jasmine Castroo
    Oct 12, 2025
    1.0
    The staff that work here has to be the most rudest people ever I come to the location often and I always get the same thing and they only give me a little bit of stuff I asked for a little extra rice cause they gave me half a scoop. She got mad and said she was gonna charge me. and if you ask for sauce and the side they do charge you they always have an attitude and are always greedy
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in McKinney serve?

Chipotle Mexican Grill offers customizable Mexican and fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill on McKinney Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.