Chipotle Mexican Grill

3.8
1188 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle McKinney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2705 McKinney Ave, Dallas, TX
75204, United States

Hours

Reviews

3.8
1,188 reviews
5 stars
606
4 stars
234
3 stars
91
2 stars
65
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many feeling ignored or rushed during their visits.

Portion Sizes

Numerous reviews indicated that portion sizes were inconsistent, often described as stingy or smaller than expected.

Food Quality

While some customers praised the food as delicious, others experienced issues with incorrect orders, unsanitary conditions, and food safety concerns.

Management Issues

Several reviews highlighted poor management practices, including being out of key ingredients and lack of staff training.

Cleanliness

The cleanliness of the location was a mixed bag, with some customers noting it was clean while others described it as filthy.
  • MW
    marvin washington
    3 days ago
    5.0
    Fresh and Healthy.
  • SB
    Shabaz B.
    Dec 24, 2025
    2.0
    I love Chipotle down. But this location is understaffed so they don’t have your order when you order online.
  • KS
    Kimberly Shields
    Dec 5, 2025
    5.0
    Great Location! Delicious food!
  • LT
    Laken tosh
    Dec 3, 2025
    4.0
    This place loads up their bowls every now and then. wish they would be consistent with it.
  • DA
    Derek Austin
    Dec 1, 2025
    1.0
    I’ve never had an issue at this location before, but this visit was a mess. The place looked clean when I walked in, so no complaints there. The problem started when I ordered my usual three crispy corn tacos. The waitress seemed checked out from the jump—she handled the meat, rice, and beans fine, but once it came to toppings, it was like she stopped listening. She barely added lettuce, cheese, corn, or sauce, and acted like she was just trying to rush through it. I tried to be patient, but it reached a point where I just said forget it, stood up, and walked out. I won’t be returning. If you want good service, skip this spot and go to the location near Knox Avenue they actually pay attention to their customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in McKinney serve?

Chipotle Mexican Grill offers customizable Mexican and fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill on McKinney Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.