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Brand Certified

Chipotle Mexican Grill

3.7
(828 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Abrams and NWH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6471 E Northwest Hwy, Dallas, TX
75231, United States

Hours

Reviews

3.7
828 reviews
5 stars
399
4 stars
144
3 stars
67
2 stars
47
1 star
171
  • CW
    CC W360
    Feb 7, 2026
    1.0
    The protein portions are deliberately minimized using a slotted spoon with meat shaken off to give the bare minimum. When the main line ran out of cheese, staff refused to restock it or use cheese that was clearly available on the to-go line—even though I paid for it. This isn’t about one mistake; it’s a pattern of prioritizing cost control over customer experience. Other restaurants handle this correctly by providing fair portions without excuses. If you like Chipotle-style food but don’t like feeling shorted, there are better options nearby. Note to Owner: A generic “email us” response won’t fix this. Please explain here how you’re correcting these operational issues.
  • AP
    Andrew Park
    Jan 24, 2026
    2.0
    I’m gonna be honest. These people DO NOT know how to wrap a burrito. If you don’t know how to wrap a burrito properly you should not be wrapping. It was not possible to even eat the burrito and if you mess it up that much you should start over rather than thinking you can serve that to a customer. I wanted a burrito not a tortilla in a bowl…. SMH. There needs to be more burrito wrapping practice at this location I’m for real? unacceptable
  • TN
    Tia Nash
    Jan 19, 2026
    2.0
    Ordered a quesadilla, food was crispy burnt and the pico was brown 😕. Either burnt or cooked on a dirty surface. This is the second time this location has served rancid food. The first time I threw it away bc the pick was brown and the sour cream smelled expired.
  • JM
    Joan Moses
    Dec 29, 2025
    5.0
    Always great food & fast service.
  • AC
    Alex Clark
    Dec 21, 2025
    1.0
    Disgusting. The cook was watching videos on his phone, the place was a mess and the women walked up to us and said “before we start there is no cheese”. Multiple health code violations in progress.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Abrams and Northwest Hwy in Dallas?

Chipotle Mexican Grill at Abrams and Northwest Hwy is open daily from 10:45 AM to 11:00 PM.

What types of service does this Chipotle location offer?

This location offers both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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