Chipotle Abrams and NWH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and lack of soap in the bathroom.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving bland or improperly prepared meals.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of engagement and negative attitudes.
Management Concerns
Customers expressed dissatisfaction with management, citing poor training and oversight of staff.
JM
Joan Moses
Dec 29, 2025
5.0
Always great food & fast service.
AC
Alex Clark
Dec 21, 2025
1.0
Disgusting. The cook was watching videos on his phone, the place was a mess and the women walked up to us and said “before we start there is no cheese”. Multiple health code violations in progress.
LG
Leslie Garcia
Dec 17, 2025
1.0
Extremely disappointed.. they gave me the wrong order
GH
Grace Hewlett
Nov 18, 2025
1.0
ordered online, got emailed the confirmation, money came out of the bank account, showed up and they didn’t have my food. showed them the confirmation and they said sorry we didn’t get it on our end. had to rebuy my food. they were very unhelpful about the situation. gonna have to figure out how to get the first one refunded somehow.
EC
Erica Nicole Crawford, CPC
Nov 17, 2025
5.0
Fresh food, great staff with smiles and welcoming hospitality.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Abrams and Northwest Hwy in Dallas?
Chipotle Mexican Grill at Abrams and Northwest Hwy is open daily from 10:45 AM to 11:00 PM.
What types of service does this Chipotle location offer?
This location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located at Abrams and Northwest Hwy?
The restaurant is located at 6471 E Northwest Hwy, Dallas, TX 75231, United States.
Does this Chipotle location allow online ordering?
Yes, you can place online orders through their website or the Chipotle app.
What kind of food does Chipotle Mexican Grill serve at Abrams and Northwest Hwy?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
How can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Dallas?
You can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Can I find other dining options near Chipotle Mexican Grill on Abrams and Northwest Hwy?
Yes, nearby dining options include Firehouse Subs High Point Crossing, Mo' Bettahs Hawaiian Style Food, First Watch - Medallion, and Jet's Pizza.
Are there any health or wellness services near the Chipotle location at Abrams and Northwest Hwy?
Yes, you can visit Athletico Physical Therapy - Dallas, YogaSix yoga studio, or Champions Nail Spa nearby for wellness and beauty needs.
What stores are close to Chipotle Mexican Grill at Abrams and Northwest Hwy for shopping or errands?
Nearby stores include AT&T Store for mobile accessories, Famous Footwear for shoes, Burlington for clothing, and Dollar Store for discount shopping.
How can nearby locations help customers visiting Chipotle at Abrams and Northwest Hwy?
Nearby places like the UPS Access Point location offer convenient shipping services, while CVS ATMs provide banking access; customers can combine their visit conveniently with errands or other services close by.