Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Abrams and NWH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
813 reviews
5 stars
390
4 stars
144
3 stars
66
2 stars
44
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customer needs.
Food Quality
Many customers reported inconsistent food quality, with complaints about blandness, incorrect orders, and issues with food safety.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and lack of basic hygiene supplies.
Service Speed
Customers frequently noted long wait times for orders, both in-store and for online pickups, contributing to a frustrating experience.
Management Issues
There were multiple mentions of poor management practices, including lack of staff training and inadequate handling of customer complaints.
- MAM A4 days ago5.0Very good customer service
- GHGrace Hewlett6 days ago1.0ordered online, got emailed the confirmation, money came out of the bank account, showed up and they didn’t have my food. showed them the confirmation and they said sorry we didn’t get it on our end. had to rebuy my food. they were very unhelpful about the situation. gonna have to figure out how to get the first one refunded somehow.
- ECErica Nicole Crawford, CPCNov 17, 20255.0Fresh food, great staff with smiles and welcoming hospitality.
- RWRobert WiegandOct 19, 20251.0How do people eat this hot garbage? My daughter wanted it, so I picked it up. The beef was so chewy and tough it was inedible. I've only tried Chipotle twice before in the last 10 years, and now I remember why I don't eat this crap. Gross all the way around.
- ADAARAJ D.Oct 18, 20251.0The absolute worst Chipotle I’ve ever been to. No soap in the bathroom to wash hands so very concerned worker’s hands are not sanitary to handle food. Restaurant was actually dirty because no team member bothered to clean up after previous customers. It took forever to order. Food was the blandest I’ve ever tasted and they actually told me it was extra for an additional salad dressing. I pray I don’t get sick from eating at this location and I DEFINITELY DO NOT RECOMMEND this spot to ANYONE!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Abrams and Northwest Hwy in Dallas?
Chipotle Mexican Grill at Abrams and Northwest Hwy is open daily from 10:45 AM to 11:00 PM.
What types of service does this Chipotle location offer?
This location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located at Abrams and Northwest Hwy?
The restaurant is located at 6471 E Northwest Hwy, Dallas, TX 75231, United States.
Does this Chipotle location allow online ordering?
Yes, you can place online orders through their website or the Chipotle app.
What kind of food does Chipotle Mexican Grill serve at Abrams and Northwest Hwy?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
How can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Dallas?
You can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Can I find other dining options near Chipotle Mexican Grill on Abrams and Northwest Hwy?
Yes, nearby dining options include Firehouse Subs High Point Crossing, Mo' Bettahs Hawaiian Style Food, First Watch - Medallion, and Jet's Pizza.
Are there any health or wellness services near the Chipotle location at Abrams and Northwest Hwy?
Yes, you can visit Athletico Physical Therapy - Dallas, YogaSix yoga studio, or Champions Nail Spa nearby for wellness and beauty needs.
What stores are close to Chipotle Mexican Grill at Abrams and Northwest Hwy for shopping or errands?
Nearby stores include AT&T Store for mobile accessories, Famous Footwear for shoes, Burlington for clothing, and Dollar Store for discount shopping.
How can nearby locations help customers visiting Chipotle at Abrams and Northwest Hwy?
Nearby places like the UPS Access Point location offer convenient shipping services, while CVS ATMs provide banking access; customers can combine their visit conveniently with errands or other services close by.