Chipotle Knox Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the taste of the food, there were numerous complaints about small portion sizes, overcooked items, and inconsistent quality.
Customer Service
Customer service was frequently criticized, with reports of rude employees, poor communication, and a lack of attentiveness to customers.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and food preparation spaces, indicating a need for better maintenance.
Wait Times
Customers expressed frustration with long wait times, especially for online orders that were not ready upon arrival.
Management Issues
There were multiple mentions of poor management practices, including understaffing and inadequate training of employees.
DW
David White
Sep 23, 2025
5.0
Very nice
LG
LaLo Garcia
Sep 21, 2025
5.0
Delicious tacos, chicken was tasty, veggies and pico were fresh
CM
China Monae
Sep 14, 2025
5.0
It was nice really didn't have nothing to complain on the employees were working with a clean environment and good food
RR
Robert
Sep 10, 2025
5.0
This is the best chipotle food wise. Far superior to the southwestern location.
JM
Jacob Martinez
Sep 8, 2025
1.0
Never open on time I’ve called corporate seems to care but never gets it resolved they will keep you waiting 5 mins or more outside past 10:45 am
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Knox Street?
Chipotle Mexican Grill on Knox Street is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Dallas?
The Chipotle Mexican Grill is located at 4502 McKinney Ave, Dallas, TX 75205, across from Abacus and Mr Mesero.
Does this Chipotle location offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services.
How can I order Chipotle online for this location?
You can order online using the Chipotle app or by visiting https://order.chipotle.com/
What types of payment methods are accepted at Chipotle Knox Street?
Chipotle Knox Street accepts credit cards and also offers gift cards for purchase.
Does Chipotle Mexican Grill at Knox Street have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Knox Street committed to responsible and sustainable food sourcing?
Yes, Chipotle follows "Food with Integrity" principles, using responsibly sourced ingredients and farms practicing humane and sustainable methods.
What nearby restaurants can I visit before or after dining at Chipotle Knox Street?
Nearby restaurants include Mr Mesero (Mexican), Abacus (Pan Asian and Sushi), Doce Mesas (American and Tex-Mex), and Sushi on McKinney for a variety of dining options.
Are there any nearby places for entertainment or drinks around Chipotle on Knox Street?
Yes, you can visit Knox Street Pub and Grill or Origin, both bars located nearby for drinks and entertainment.
What nearby stores are available for shopping near Chipotle Mexican Grill?
Nearby shopping options include furniture stores like CB2 Knox and Natuzzi, as well as clothing and sporting goods stores like Sitka Gear and Blu Dot.