Staff, particularly Ruby, received high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere.
Food Quality
The food, especially the cheesesteaks and wings, was frequently described as delicious and well-prepared, with many customers expressing a desire to return.
Cleanliness
The restaurant was noted for its clean environment, including the dining area and restrooms, enhancing the overall dining experience.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding service issues and food portion sizes, indicating inconsistency in customer experiences.
Value for Money
Some customers felt that the portion sizes did not justify the prices, suggesting a need for better value.
US
Uday Sheth
4 days ago
5.0
The staff here are amazing, and the food is really good with good portions
SA
Stephen Andersen
4 days ago
5.0
Had a phenomenal experience, one you rarely get from a fast food location. Ruby, the owner, gave impeccable service that was genuine. I hope more people come and witness this great experience.
DM
Dalila Molina
Nov 26, 2025
5.0
Staff very kind and welcoming. The food was delicious!!!
NS
Nelly Ann Sanchez
Nov 26, 2025
5.0
Ruby was absolutely amazing! Her customer service was 1000/10. & the food was so so good! 😋
DG
Dennis Gaglia
Nov 13, 2025
5.0
Had lunch here today. Food was great and the price was affordable! Ruby took our order and was very pleasant during the lunch rush. Totally coming back!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Marketplace at Frankford - TX?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 9:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through services?
No, Charleys Cheesesteaks at this location does not offer delivery or drive-through services, as these options are closed all week.
Can I place a pickup or takeout order from Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not offer pickup or takeout services; these options are closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 3628 Frankford Rd Suite 225, Dallas, TX 75287, USA, within the Marketplace at Frankford - TX.
Are there any ATMs nearby Charleys Cheesesteaks?
Yes, there is a Chase ATM conveniently located near Charleys Cheesesteaks at Marketplace at Frankford.
What beauty salons are near Charleys Cheesesteaks?
Nearby beauty salons include Grace African Braider, IBlink Eyelashes, Sassy Beauty Supply, K.C-Hairbraiding, All At Once Hair Salon, Kays Hair Therapy, International Barbers Studio, Da' Hair Threat, and Nail Update.
What grocery or supermarket options are close to Charleys Cheesesteaks?
The ALDI USA supermarket is nearby, offering groceries and liquor store amenities for customers looking to shop before or after dining.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby restaurants include Pastelitos Hugo (Latin American cuisine), Charlie Donut, Annie Rose Bakery, Jins Donuts, chicago rick's (pizza), Rio's Chicken And Fish (seafood and wings), El Tizoncito (Mexican), Red Curry Thai Cuisine, and Charley's Cheesesteak and Wings.
How can nearby places like Starbucks and Pump It Up enhance my visit to Charleys Cheesesteaks?
You can enjoy a coffee break at Starbucks before or after your meal. Families might visit Pump It Up, an indoor amusement park nearby, for kids' recreation before or after dining at Charleys Cheesesteaks.