Charleys Cheesesteaks

Reviews

• VR

  Valerie Rodriguez

  6 days ago
  3.0
  Would give a lower star review if it was not for the cashier that attended me at the end. Had issues with the app and the cook was rude about explaining the card payment and would not let me attempt to do it at the register so missed out on that. My order ended up being ordered through the kiosk and the order details were left there for a while even though there was no one in front of me that had their orders being completed. However, the cashier was exceptional! My lemonade was ordered with no ice and someone else had it messed up but she quickly fixed this. For reference I will not be doing business here anymore but my heart stays with the blondish cashier because I have a feeling the other one is her manager.
• MO

  Mandi O

  Dec 20, 2025
  1.0
  DO NOT EAT HERE!!! I just witnessed two of the grill cooks pick up raw chicken and beef, then immediately handle vegetables, cheese, sauces, and bread WITH THE SAME GLOVES. I requested a refund and asked to speak to the manager. Turns out the lady contaminating the entire kitchen WAS THE MANAGER! She didn't apologize or seem to care at all when I told her she was going to make someone very sick. Stay away unless you like food poisoning.
• NH

  Nisha HARPER

  Dec 16, 2025
  1.0
  They are way too expensive and do not give enough for the price of the food and it's not all that. The worker's has attitude problems, and they charge .$69 for BBQ Sauce when some/most people does not eat ketchup. I do not recommend this restaurant at all. And if you want lettuce on your sandwich they put a ton Of lettuce to make the sandwich look big. Save your money & go elsewhere. The tables were not clean to sit at to dine-in.
• NG

  Nadia Gajic

  Nov 12, 2025
  1.0
  I just ordered a cheesesteak via the terminal as you apparently can’t order over the counter, even though there were 3 women standing behind the counter just talking. The terminal took my money and then the very unhelpful staff wanted to argue with me that they didn’t receive the order. Even though they apparently don’t speak English. Unacceptable customer service. Why bother having non English speaking staff in a restaurant who can’t actually help you. When I showed them my bank transaction that the money had been deducted off my card, they still claimed they hadn’t received the order. I had been standing in the restaurant for 10min, do you think they would even bother to ask if I was waiting for anything. Worst customer service experience I’ve ever had. How you manage to stay open as a restaurant is beyond me.
• JW

  Jendayi Williams

  Nov 5, 2025
  1.0
  They was basically rude to me. Between 1 pm to 1:30 I ordered my food. She was very lightly saying everyone name but when it came to me she yelled it very loud... over and over and I said i was coming. Before I asked the guy with Grey hair and a receding hairline to toast my bread well and he said no... as if I didn't pay for my own food. I will not be ever coming back again

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