Many customers praised the exceptional customer service, particularly highlighting staff members like Ja'Mya, Fatima, and Maleka for their friendliness and attentiveness.
Food Quality
The food was frequently described as fresh and delicious, with several customers recommending specific menu items.
Cleanliness
The restaurant was noted for its cleanliness, contributing to a positive dining experience.
Order Issues
Some customers reported issues with order accuracy and portion sizes, particularly with online orders and during busy times.
Pricing Concerns
Several reviews mentioned that the prices were considered high, with some customers feeling that the value did not match the cost.
MG
Matt Green
1 day ago
3.0
Ordered on a Thursday night and it took 30 minutes to get the order after the estimated time. A few others waiting as well. At one point there was no one in line so seems it would have been faster to order there instead of online.
DM
Denise lavie M
4 days ago
5.0
Ja'Mya, was so amazing, she was kind and very helpful. I couldn't make my mind for what to order, she was very patient and educated me on different bowls . CAVA, you definitely got a great employee here . She is a 5 star customer service. Thank you so much for your help. I truly appreciate it🤎
TP
The Frequency Podcast
5 days ago
4.0
frequent this Cava location pretty often, and it’s usually very much a get-in-and-get-out experience. Most of the time the interaction is minimal, which is fine—but during my recent visit, JaMya completely changed that for the better.
She was incredibly sweet, welcoming, and genuinely engaged. Her customer service went above and beyond anything I’ve experienced at this location. She took the time to interact, made the experience feel personal, and truly made me feel valued as a customer—not just someone grabbing food and leaving.
Honestly, she is a true people person, and it shows. Her energy and approach could really elevate the overall atmosphere at this location. She would make an excellent lead or role model for customer service, because she turned a routine stop into a genuinely pleasant experience.
I left feeling better than when I walked in—and that says a lot.
ZG
Zach Gibson
Jan 5, 2026
1.0
Horrible to-go service. Placed order 10 minutes before pickup. When I got there I was the only customer. Waited 20 minutes inside with zero update on my order. Customer came inside ordered, ate, and left faster than I got my online order.
KJ
KJ Johnson
Dec 29, 2025
2.0
Wow, this location is conveniently located. There are many inconsistencies in the way. The staff serve from portion sizes to different rules. This location Is also quite often out of different ingredients so you never know when you’ll be able to get a meal or not. They also have serious issues with cooking their brown rice, as it’s always crunchy and hard. The staff is not very friendly and a lot of times there are not enough of them so a large line forms. I frequent cava a lot, but unfortunately, this location is by far the worst location I have visited.
CAVA serves fast-casual Mediterranean cuisine with customizable greens, grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 5100 Belt Line Road, Ste 1056, Dallas, TX 75254, United States.
What are the opening hours of CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on holidays?
CAVA is closed on some holidays, including November 27, 2025, December 24, 2025, and December 25, 2025.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both takeout and delivery services, with contactless delivery and curbside pickup options available.
Is CAVA suitable for families and children?
Yes, CAVA welcomes families and children, offering a children's menu and high chairs.
Is CAVA wheelchair accessible?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods does CAVA accept?
CAVA accepts debit card payments and mobile NFC payments.
What nearby restaurants can I visit around CAVA?
Nearby restaurants include Zoës Kitchen (Greek cuisine), Sherlock's Baker St. Pub & Grill (pub and bar), and III Forks Prime Steakhouse (steakhouse). You might enjoy visiting these before or after dining at CAVA.
Are there any nearby bakeries close to CAVA?
Yes, nearby bakeries include Celebrity Cafe & Bakery, The Happy Crumb, Hearthside Bakes, Sweet Hearth, and Baked Joy, all great spots if you're looking for desserts or pastries near CAVA.
What nearby places might be helpful for shoppers visiting CAVA?
Near CAVA, you can find the AT&T Store for mobile accessories, Whole Foods Market for grocery needs, and various retail boutiques like Season's India for clothing and jewelry.