CAVA

4.4
1402 reviews

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
5100 Belt Line Road, Dallas, TX
75254, United States

Hours

Reviews

4.4
1,402 reviews
5 stars
1,109
4 stars
87
3 stars
31
2 stars
49
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, particularly highlighting staff members like Ja'Mya, Fatima, and Maleka for their friendliness and attentiveness.

Food Quality

The food was frequently described as fresh and delicious, with several customers recommending specific menu items.

Cleanliness

The restaurant was noted for its cleanliness, contributing to a positive dining experience.

Order Issues

Some customers reported issues with order accuracy and portion sizes, particularly with online orders and during busy times.

Pricing Concerns

Several reviews mentioned that the prices were considered high, with some customers feeling that the value did not match the cost.
  • MG
    Matt Green
    1 day ago
    3.0
    Ordered on a Thursday night and it took 30 minutes to get the order after the estimated time. A few others waiting as well. At one point there was no one in line so seems it would have been faster to order there instead of online.
  • DM
    Denise lavie M
    4 days ago
    5.0
    Ja'Mya, was so amazing, she was kind and very helpful. I couldn't make my mind for what to order, she was very patient and educated me on different bowls . CAVA, you definitely got a great employee here . She is a 5 star customer service. Thank you so much for your help. I truly appreciate it🤎
  • TP
    The Frequency Podcast
    5 days ago
    4.0
    frequent this Cava location pretty often, and it’s usually very much a get-in-and-get-out experience. Most of the time the interaction is minimal, which is fine—but during my recent visit, JaMya completely changed that for the better. She was incredibly sweet, welcoming, and genuinely engaged. Her customer service went above and beyond anything I’ve experienced at this location. She took the time to interact, made the experience feel personal, and truly made me feel valued as a customer—not just someone grabbing food and leaving. Honestly, she is a true people person, and it shows. Her energy and approach could really elevate the overall atmosphere at this location. She would make an excellent lead or role model for customer service, because she turned a routine stop into a genuinely pleasant experience. I left feeling better than when I walked in—and that says a lot.
  • ZG
    Zach Gibson
    Jan 5, 2026
    1.0
    Horrible to-go service. Placed order 10 minutes before pickup. When I got there I was the only customer. Waited 20 minutes inside with zero update on my order. Customer came inside ordered, ate, and left faster than I got my online order.
  • KJ
    KJ Johnson
    Dec 29, 2025
    2.0
    Wow, this location is conveniently located. There are many inconsistencies in the way. The staff serve from portion sizes to different rules. This location Is also quite often out of different ingredients so you never know when you’ll be able to get a meal or not. They also have serious issues with cooking their brown rice, as it’s always crunchy and hard. The staff is not very friendly and a lot of times there are not enough of them so a large line forms. I frequent cava a lot, but unfortunately, this location is by far the worst location I have visited.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA serves fast-casual Mediterranean cuisine with customizable greens, grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 5100 Belt Line Road, Ste 1056, Dallas, TX 75254, United States.