Many customers praised the friendly and helpful staff, particularly highlighting individuals like Allie, Kyce, and Mariah for their exceptional service.
Food Quality
The food was frequently described as fresh, flavorful, and well-portioned, with several customers noting the healthy options available.
Service Speed
While many reviews mentioned quick service, there were also complaints about slow service during busy times, leading to long wait times.
Cleanliness
The cleanliness of the location was generally appreciated, although some reviews pointed out issues with food handling and hygiene.
Inconsistency
There were mixed reviews regarding portion sizes and food quality, with some customers expressing disappointment over smaller portions and less flavorful dishes.
YL
York LaFleur
Feb 20, 2026
5.0
Love this location. Order is always spot on and Joaquin was really cool!
RT
Roger Thurmond
Feb 13, 2026
5.0
Fresh, flavorful, and super quick! The CAVA at NorthPark is always clean, and the staff is friendly and efficient even when it’s busy. My bowl was perfectly balanced—great portions and fresh toppings. Definitely one of the healthier, tastier spots in the mall.
MM
Maria Mendy
Feb 11, 2026
5.0
The food was great and the customer service was even better, Kyce was very helpful and patient while I was being indecisive, thank you!!!
HB
H B
Feb 7, 2026
1.0
The portion size went significantly smaller, the kids meal is like quarter of what they use to serve. What a disappointment. The cucumber mint drink tasted like water. Our overall experience was just a waste of time and money.
YC
yesica cano
Feb 7, 2026
5.0
Great experience at Cava! The service was excellent, especially thanks to Kyce who gave us great recommendations. The food was delicious and fresh. I’ll definitely be coming back.