Marcelo received numerous commendations for his attentive and friendly service, contributing to many positive dining experiences.
Food Quality
Overall, customers praised the food for its deliciousness and generous portions, with specific mentions of various dishes being well-prepared.
Atmosphere
The ambiance was frequently highlighted as enjoyable, with live music enhancing the dining experience.
Mixed Experiences
Some customers reported issues with service and food quality, including incorrect orders and unsatisfactory management responses.
TL
tiffany lane
Jan 6, 2026
5.0
The crazy part about today is that I was here yesterday with my best friend. I just ate a salad, then I came back that night and I did create my own pasta shrimp spinach, fresh mushrooms, and the sauce. Excellent sauce FYI. The manager.Brent treated me the same way and today he knew the order because I ordered the same thing. Who remembers that! and I ordered the same thing so that should tell you a lot. Now the hostess Erin, what's the same she gave me the same customer service and I don't eat pasta like this, but they made it worth it both days!
DT
Donald Taylor
Jan 4, 2026
1.0
Walked in at 7:30 pm with my lady to a fairly empty establishment. Just a handful of 65+ year old couples. Not busy at all. My lady and I stood at the hostess area for 7 minutes with no one acknowledging us. My lady had to walk over to the bar where the bartender who already seen us walk in 7 mins prior pretended she did not see us to get service. This establishment is not friendly nor customer centric unless you are of a certain race apparently. This would have been my first time eating at a Carrabbas and I’m happy we did not waste our money on the poor service.
TF
Theja Fanelli
Jan 3, 2026
5.0
Very nice service, delicious food and relaxing atmosphere. So glad we came. I have been to Florida location in Gainesville , this the first time in Dallas Carrabba’s. Thank you!
AC
Angie Camobella
Jan 2, 2026
4.0
My order first came without the chicken. Then when it was returned to me it was just 3 small pieces of cut up chicken, not as the chicken brushette was described or looked in the picture. This is was the worst Carrabba's I've ever visited. A total waste of time and money. And by the way, the manager was untruthful, and if no help. I will never go here again, and will share my horrible experience with whomever will listen.
LG
Laura Gillian
Jan 1, 2026
5.0
We ate here with another family last week and the food was amazing! Truly Italian flavors. The pasta, appetizers and desserts were delicious! The bread is really good too. We had excellent service. Nice, calm, very clean, a great place to eat!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Dallas, TX specialize in?
Carrabba's Italian Grill offers authentic Italian cuisine with options for dine-in, carryout, delivery, and catering.
What are the regular operating hours for Carrabba's Italian Grill?
Carrabba's is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If so, what are the happy hour times?
Yes, Carrabba's has happy hour every day from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Carrabba's offer?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Is there a way to order food online from Carrabba's Italian Grill Dallas?
Yes, you can order online at https://www.carrabbas.com/order/menu/n-dallas-tollway.
Does Carrabba's have accommodations for families and children?
Yes, Carrabba's welcomes families and children, offers a children's menu, and has high chairs available.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, Carrabba's serves alcohol including beer, wine, and cocktails, and has a bar onsite.
What nearby places can customers visit before or after dining at Carrabba's Italian Grill?
Customers can visit Maguire's, a bar and breakfast/brunch restaurant nearby, or check out the spas like Mor Wellness Concepts and Marci Martin Spa for relaxation.
Are there any nearby services that might be useful to Carrabba's customers or staff?
Nearby services include Aveanna Healthcare Pediatric Therapy and Epic Health Services, which offer therapy and home health care, useful for families and health-conscious patrons.
How can the nearby bar Maguire's complement a visit to Carrabba's Italian Grill?
After dining at Carrabba's, customers might enjoy continuing their evening at Maguire's for drinks or brunch, as it offers a bar and breakfast/brunch menu close by.