Customers consistently praised the attentive and friendly service provided by staff, particularly highlighting servers like Marcelo and Faye.
Food Quality
The food received high marks for being delicious, well-prepared, and generous in portion sizes, with specific dishes like Chicken Parm and crab cakes being favorites.
Atmosphere
The ambiance was enhanced by live music, which many guests found enjoyable and contributed positively to their dining experience.
Management Engagement
The manager, Brent, was frequently mentioned for his exceptional customer service and personal engagement with guests, making them feel valued.
Cleanliness Issues
Some reviews noted concerns about cleanliness, particularly regarding the bathrooms and initial impressions of the restaurant's exterior.
AP
angry palmtree23
5 days ago
5.0
Came in after a long shift and was greeted by Red. She was warm, friendly and informative ❤️. The food is great as usual and will continue to visit. Red was just the icing on the cake 🎂
TW
Timothy Webber
Nov 15, 2025
5.0
Marcelo was fantastic. He provided excellent service. We would enjoy having him wait on us again.
MM
Mary
Nov 15, 2025
5.0
Marcelo was absolutely wonderful and the food was fantastic. I enthusiastically recommend him and Carrabba’s!!
KC
Kenneth Chenault
Nov 3, 2025
5.0
Our server Marcelo was great, knowledgeable and attentive. The pasta dish I had was very good with shrimp and steak. My wife’s stuffed mushrooms were great as well. The sangria and old fashioned were also good. Highly recommend this place.
ME
Mireille Emmett
Nov 2, 2025
3.0
Good old location off the North Dallas Tollway and the Italian food served was good and portions generous. The manager was very nice, engaged and welcoming and offered us a discount coupon to use at a return visit.
There was a Halloween party starting up and a group was gathering with costumes on having a good time. A piano player made it more festive and was also providing enjoyable soft music. Acoustics were excellent so party and music was not intrusive to other guests
Note; However, it is an old building and my first impression was caution, as I encountered an unpleasant smell outside upon entering from the side door entrance which ruined my first impression and potential return.
In addition, the bathroom needed attention before the Halloween party even began.
Overall a mixed experience for me.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Dallas, TX specialize in?
Carrabba's Italian Grill offers authentic Italian cuisine with options for dine-in, carryout, delivery, and catering.
What are the regular operating hours for Carrabba's Italian Grill?
Carrabba's is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If so, what are the happy hour times?
Yes, Carrabba's has happy hour every day from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Carrabba's offer?
Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Is there a way to order food online from Carrabba's Italian Grill Dallas?
Yes, you can order online at https://www.carrabbas.com/order/menu/n-dallas-tollway.
Does Carrabba's have accommodations for families and children?
Yes, Carrabba's welcomes families and children, offers a children's menu, and has high chairs available.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, Carrabba's serves alcohol including beer, wine, and cocktails, and has a bar onsite.
What nearby places can customers visit before or after dining at Carrabba's Italian Grill?
Customers can visit Maguire's, a bar and breakfast/brunch restaurant nearby, or check out the spas like Mor Wellness Concepts and Marci Martin Spa for relaxation.
Are there any nearby services that might be useful to Carrabba's customers or staff?
Nearby services include Aveanna Healthcare Pediatric Therapy and Epic Health Services, which offer therapy and home health care, useful for families and health-conscious patrons.
How can the nearby bar Maguire's complement a visit to Carrabba's Italian Grill?
After dining at Carrabba's, customers might enjoy continuing their evening at Maguire's for drinks or brunch, as it offers a bar and breakfast/brunch menu close by.