Buffalo Wild Wings

3.7
2123 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5000 Belt Line Road, Dallas, TX
75254, United States

Hours

Reviews

3.7
2,123 reviews
5 stars
943
4 stars
496
3 stars
233
2 stars
108
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and some experienced being ignored by staff.

Food Quality

Many reviews mentioned that the food was served cold, poorly prepared, or not as expected, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean tables.

Staff Performance

While some servers received praise for their attentiveness and friendliness, many reviews highlighted a lack of training and professionalism among the staff.

Atmosphere

Customers frequently commented on the uncomfortable temperature inside the restaurant, with some describing it as too cold or too hot.
  • MM
    Mendez
    Nov 15, 2025
    1.0
    I was waiting for more than 30 minutes for them to take my order, they didn't even offer us drinks. He served the tables around and even someone who arrived after us. Bad service
  • FM
    Francine Maxwell
    Nov 12, 2025
    5.0
    Everything was great food hot and fresh Shawn the server was awesome 👌
  • JH
    John Hill
    Nov 10, 2025
    1.0
    I tried to call in an order... but there was no pricing information available. Then I tried to call in...only to be told that someone would be with me "soon" that no one was available. NOT A GREAT START for someone trying to place an order.
  • LL
    Leo
    Oct 29, 2025
    1.0
    Cancelled my order stating that they ran out of an item. No substitutions were made. Why can't they update their online portal stating they are out of an item?
  • JT
    Jennifer Thompson
    Oct 22, 2025
    1.0
    Update: we go here for an affordable dinner, but the kitchen is absolute crap. Again tonight I was served cold wings and slightly warm potato wedges. No table touch by a manager. Second set of wings was still only "warm" because the had been sitting under the warmer while they waited for the remake of wedges. How could I tell, you ask? Because the tray was hot as all get out and the wings were visibly old. There is genuinely a lack of competency in kitchen staff and management. Maybe a one star review will prompt a response, but I doubt it. Original: Bar service is good, food mediocre. Bathrooms are vile. Feces on the men's bathroom floor. Women's restroom a complete icebox with toilet paper confetti everywhere. Literally there was poop all over the floor in the men's room tonight and the women's room was and always is 20 degrees colder than the dining room. The kitchen staff clearly isnt trained or do not care. Food comes out maybe warm-ish but most of the time it's completely cold. Wings are never sauced appropriately at all, you get 3x too much or almost none. Do not recommend eating unless you want a meh experience for your meal. Bartenders are all good, the only redeeming aspect of the restaurant.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Dallas serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the opening hours of Buffalo Wild Wings at 5000 Belt Line Road?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, until 1:00 AM on Thursday, and until 2:00 AM on Friday and Saturday.