Numerous customers reported extremely slow service, with long wait times for food and drinks, and some experienced being ignored by staff.
Food Quality
Many reviews mentioned that the food was served cold, poorly prepared, or not as expected, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean tables.
Staff Performance
While some servers received praise for their attentiveness and friendliness, many reviews highlighted a lack of training and professionalism among the staff.
Atmosphere
Customers frequently commented on the uncomfortable temperature inside the restaurant, with some describing it as too cold or too hot.
MM
Mendez
Nov 15, 2025
1.0
I was waiting for more than 30 minutes for them to take my order, they didn't even offer us drinks. He served the tables around and even someone who arrived after us. Bad service
FM
Francine Maxwell
Nov 12, 2025
5.0
Everything was great food hot and fresh Shawn the server was awesome 👌
JH
John Hill
Nov 10, 2025
1.0
I tried to call in an order... but there was no pricing information available. Then I tried to call in...only to be told that someone would be with me "soon" that no one was available. NOT A GREAT START for someone trying to place an order.
LL
Leo
Oct 29, 2025
1.0
Cancelled my order stating that they ran out of an item. No substitutions were made. Why can't they update their online portal stating they are out of an item?
JT
Jennifer Thompson
Oct 22, 2025
1.0
Update: we go here for an affordable dinner, but the kitchen is absolute crap. Again tonight I was served cold wings and slightly warm potato wedges. No table touch by a manager. Second set of wings was still only "warm" because the had been sitting under the warmer while they waited for the remake of wedges. How could I tell, you ask? Because the tray was hot as all get out and the wings were visibly old. There is genuinely a lack of competency in kitchen staff and management. Maybe a one star review will prompt a response, but I doubt it.
Original: Bar service is good, food mediocre. Bathrooms are vile. Feces on the men's bathroom floor. Women's restroom a complete icebox with toilet paper confetti everywhere. Literally there was poop all over the floor in the men's room tonight and the women's room was and always is 20 degrees colder than the dining room. The kitchen staff clearly isnt trained or do not care. Food comes out maybe warm-ish but most of the time it's completely cold. Wings are never sauced appropriately at all, you get 3x too much or almost none. Do not recommend eating unless you want a meh experience for your meal. Bartenders are all good, the only redeeming aspect of the restaurant.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Dallas serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings at 5000 Belt Line Road?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Wednesday and Sunday, until 1:00 AM on Thursday, and until 2:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Dallas?
Buffalo Wild Wings is located at 5000 Belt Line Road, #100, Dallas, TX 75254.
How can I contact Buffalo Wild Wings at this Dallas location?
You can reach Buffalo Wild Wings by phone at +1 972-701-9464.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, allowing you to enjoy their wings on the go.
Which nearby restaurants can I visit around Buffalo Wild Wings if I'm interested in different cuisines?
Nearby restaurants include Jason's Deli for sandwiches, Benihana for Japanese cuisine, Shuck'n Jive for Cajun and Creole dishes, and Fat Jessie's for American fare.
Are there any nearby entertainment spots close to Buffalo Wild Wings in Dallas?
Yes, the Memphis Nightclub, a dance club and music venue with bar and grill, is nearby and offers nighttime entertainment after your meal.
Can I visit any shopping centers near Buffalo Wild Wings?
Addison Walk Shopping Center is nearby where you can enjoy shopping before or after dining at Buffalo Wild Wings.
What kind of beauty and wellness services are available near the Buffalo Wild Wings location?
Nearby you can find beauty services such as Amazing Lash Studio and European Wax Center, as well as wellness options like MassageLuXe and Modern Acupuncture.
Is there a website where I can find more information about Buffalo Wild Wings in Dallas?
Yes, visit the official Buffalo Wild Wings Dallas location page at https://www.buffalowildwings.com/locations/us/tx/dallas/5000-belt-line-rd/sports-bar-78/ for more details.