Baskin-Robbins

4.0
274 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5500 Greenville Ave, Dallas, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
5500 Greenville Ave, Dallas, TX
75206, United States

Hours

Reviews

4.0
274 reviews
5 stars
150
4 stars
59
3 stars
16
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the ice cream for its creaminess, flavor variety, and freshness.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many reported rude behavior and poor service experiences.

Cleanliness

The cleanliness of the store received both positive and negative remarks, with some customers noting it was clean while others found it messy.

Order Accuracy

Several customers reported issues with incorrect orders, particularly with online and delivery services.

Staff Attitude

Numerous reviews highlighted a lack of friendliness and professionalism among staff, impacting the overall customer experience.
  • MM
    Mccorkle
    Nov 30, 2025
    5.0
    Baskin Robbins never disappoints! Their ice cream is always creamy, flavorful, and incredibly fresh. I love that they offer such a wide variety of flavors—whether I’m in the mood for something classic like Pralines ‘n Cream or something fun and seasonal, there’s always something new to try. The staff are friendly, the store is always clean, and the portions are generous for the price.
  • MT
    Million Tekle
    Oct 8, 2025
    1.0
    I order Uber eat today for first time the ice-cream is $10 something but i didn't eat you send me guys melt ice-cream isn't good like that
  • CC
    Cameron Curry
    Aug 17, 2025
    5.0
    Beautiful ice cream cake. Thank you!
  • RM
    R. W. Morgan
    Jul 28, 2025
    5.0
    Pralines 'n Cream is YUM-O!
  • SG
    Sanjiv Gaiha
    Jul 24, 2025
    5.0
    Incredible. Very clean great staff. Really fast service

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.