Arby's

3.9
298 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5240 Spring Valley Rd, Dallas, TX
75254, United States

Hours

Reviews

3.9
298 reviews
5 stars
152
4 stars
56
3 stars
33
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, noting both friendly and helpful staff as well as instances of slow or rude service.

Food Consistency

While many customers enjoyed the food, there were frequent complaints about incorrect orders, cold items, and overall food quality.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues like dirty booths and lack of supplies in the bathroom.

Management

Several reviews highlighted the positive impact of specific managers, particularly Jack, who was praised for his friendliness and customer service.
  • CM
    Constance Marie
    Dec 18, 2025
    5.0
    Staff is incredibly warm and inviting. Very professional and friendly.
  • SB
    S Breezy
    Dec 17, 2025
    5.0
    Whoever made the gyros at 2:50PM on Wednesday afternoon… one of the best gyros I ever had🙏🏼🙏🏼🙏🏼
  • JE
    JR Edwards
    Nov 19, 2025
    5.0
    This is one of the best Arby's around. Dalia always makes it a pleasant experience. I come here at least twice a week and I have never been disappointed.
  • JI
    John Rucker III
    Nov 12, 2025
    4.0
    Luv the steak nuggets
  • ME
    Miloe e
    Oct 3, 2025
    4.0
    I normally don't eat at arbys, I'm honestly surprised it's still in business. But SOME people I associate with do. This time it wasn't 3/4th bad, this specific franchise has decent employees who actually care about their jobs.