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Arby's

3.9
(303 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5240 Spring Valley Rd, Dallas, TX
75254, United States

Hours

Reviews

3.9
303 reviews
5 stars
155
4 stars
56
3 stars
34
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and helpful staff, there were numerous complaints about slow service and incorrect orders.

Food Consistency

The food quality received mixed reviews; some customers enjoyed fresh and hot meals, while others reported cold or poorly prepared items.

Cleanliness

The restaurant was generally noted for being clean, although there were specific complaints about dirty bathrooms and unclean dining areas.

Management

Several reviews highlighted the positive impact of specific managers, like Jack, who provided exceptional service, but there were also mentions of poor management practices affecting customer experience.
  • KE
    Katelyn E
    1 day ago
    2.0
    Our food was fine but the woman in the drive thru was rude. Made a comment about our order being “too much” (we ordered three sandwiches and a thing of poppers, not sure how that’s a lot). Felt like she was a bit uncalled for, I paid for it so why did it matter? Not gonna do that again.
  • LD
    Letty D
    Jan 26, 2026
    5.0
    Muy buen servicio lo ordené por uber y todo bien excelente mi orden completa como la pedí
  • SR
    Stephan Rutland
    Jan 21, 2026
    3.0
    Men's bathroom was dirty.
  • JL
    James Leger
    Jan 20, 2026
    5.0
    Shupa is so pleasant and the food was served fresh and hot and tasted great . Go see Shupa
  • MC
    Michael Cernak
    Jan 13, 2026
    5.0
    Clean and customer friendly!!! Food was great.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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