This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
Specializing in warm donuts stuffed with delicious gourmet ice cream and topped with mixed toppings of your choice! You can also choose to go for a scrumptious, crispy Belgian waffle, smeared with your favorite spread (Nutella, Caramel, Chocolate Syrup) packed with ice cream and toppings as well! Dessert Lab is the place to be! Along with the unique dessert options, there will be a TV to showcase massive sport games, a mural that highlights the beautiful Dallas skyline, and games to sit down and play with your friends!
Location
Hours
Monday3:00 PM - 12:00 AM
Tuesday3:00 PM - 12:00 AM
Wednesday3:00 PM - 12:00 AM
Thursday3:00 PM - 12:00 AM
Friday3:00 PM - 1:00 AM
Saturday2:00 PM - 1:00 AM
Sunday2:00 PM - 12:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.