D.L. Mack's is a Chicago-inspired neighborhood tavern on Preston Road serving handcrafted cracker crust pizza, hearty burgers, American classics, and rotating craft beers. From casual weeknight dinners to lively happy hours, our welcoming bar and dining room offers comfort food made with fresh ingredients in a spirited, community-focused atmosphere. Chicago-inspired neighborhood tavern serving cracker crust pizza and American classics.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.