Certified by Chipotle Mexican Grill • Apr 12, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Reviews
3.5
669 reviews
5 stars
290
4 stars
110
3 stars
63
2 stars
28
1 star
178
MJ
Michael James
Mar 22, 2026
4.0
It's still really good but just not like it used to be. They scoop less meat now and more rice. Keeps cost down but not quite as yummy.
RO
Rolando Oaks
Mar 13, 2026
1.0
I ordered double portion for meat and got NO MEAT AT ALL! Once it was replaced, I everything had burnt bits in it cause the meat was cooked on a grill they don’t clean properly or often enough. There’s always a problem here. One night the place was smoked completely out cause they burned the meat !!!! Doors were propped open the smoke was so bad!! Choose another location.
AR
Ana Paula R.M.
Mar 13, 2026
1.0
I just visited the Chipotle at 18152 Preston Rd, Dallas, TX 75252, and unfortunately had a very disappointing experience. The employee working at the register (I’m not sure if he was the cashier or another staff member) was very rude.
I showed my (fake) tattoo for the current promotion, but he told me it didn’t apply. What’s confusing is that the promotion clearly states that fake tattoos are allowed, yet he insisted it didn’t count and spoke to me in a very unfriendly way.
Even if the promotion didn’t apply, that would have been completely fine. The issue was the way he treated me. Good customer service makes a big difference, and his attitude was really unpleasant.
I’m not arguing over a couple of dollars. If he had explained it kindly, I wouldn’t have minded at all. I’m honestly disappointed because I really love Chipotle, and I was excited to participate in the promotion. I just wish the interaction had been handled with better customer service. ☹️💔
GW
Gail West
Mar 9, 2026
5.0
Food was amazing would love to be a spoke person for them or a tast tester.
KC
Kailey Coursey
Feb 19, 2026
1.0
It’s really hard to mess up a plain cheese quesadilla still this place was able to do so. Won’t be back don’t like to eat unmelted cheese on a cold tortilla.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Preston & Frankford offer?
Chipotle Preston & Frankford offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill Preston & Frankford?
This location is open every day from 10:45 AM to 10:00 PM.
Does the Chipotle Mexican Grill at Preston & Frankford offer pickup and delivery services?
Yes, they offer in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill Preston & Frankford located exactly?
It is located at 18152 Preston Rd, Dallas, TX 75252, across the creek from Tom Thumb in Collin neighborhood.
How can I place an online order with Chipotle Mexican Grill Preston & Frankford?
You can order online via their official order website at https://order.chipotle.com/ or using the Chipotle app available on Apple Store.
Does Chipotle Mexican Grill Preston & Frankford have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill Preston & Frankford LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
What are some nearby places to Chipotle Mexican Grill Preston & Frankford?
Nearby places include Tom Thumb grocery store, Jimmy John's sandwich shop, Adonis Auto Group car dealership, SPORT Orthopedics + Rehabilitation, and Wells Fargo ATM.
Can I visit Tom Thumb near Chipotle before or after dining?
Yes, Tom Thumb is conveniently located across the creek from Chipotle, making it easy to shop for groceries before or after your meal.
How can I reach Chipotle Mexican Grill Preston & Frankford if I am visiting nearby health clinics like Arbors Modern Dentistry or SPORT Orthopedics?
Chipotle is located near these medical facilities, so you can easily stop by for a meal either before or after your appointment at Arbors Modern Dentistry or SPORT Orthopedics and Physical Therapy.
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