When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cypress Grant Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed reviews on food quality; some customers praised the wings as crispy and flavorful, while others complained about over-seasoning and incorrect orders.
Customer Service
Customer service experiences varied widely; some staff were noted for being friendly and helpful, while others were described as rude or unprofessional.
Order Accuracy
Frequent issues with order accuracy reported, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness in the restaurant, with reports of dirty surfaces and unsanitary conditions.
Wait Times
Long wait times for food and orders were a common complaint, with many customers expressing dissatisfaction with the speed of service.
MM
Morgan Miller
Feb 19, 2026
2.0
I’ve always liked Wingstop and this location used to be reliable, which is why the recent experiences have been disappointing.
Over the past few visits, my order has been wrong multiple times — receiving tenders instead of wings, getting the wrong number of sauces, and even being handed someone else’s order entirely. This hasn’t been a one-time mistake, but a consistent issue.
I’m not sure what has changed, whether it’s management or overall attention to detail, but this level of inaccuracy is frustrating and not what I’ve come to expect from this location. When customers place an order, they should be able to trust they’re receiving what they actually paid for.
The food itself is still good, but order accuracy needs serious improvement.
AA
Abdul Qadeer Awan
Feb 13, 2026
1.0
Very bad experience , the wings were not fresh rotten and smell bad. One can clearly see the condition of the meat from the pictures attached. I am going to contact Harris county health department and complain about the quality of food they are selling to the public. I have been their customer ever since they open but lately their quality of product have been worse.
Check your food before you pick up
YA
YORFRANKS ACURERO
Jan 30, 2026
5.0
Amazing experience at Wingstop! The staff was incredibly friendly and attentive from the moment I arrived. The service was fast and well organized, and the food was absolutely delicious—fresh, flavorful, and cooked perfectly. You can really tell they care about both the quality of the food and the customer experience. Definitely coming back. Highly recommend!
NG
Nicole Graham
Jan 28, 2026
2.0
I have ordered from this place numerous times and something always goes wrong. I in general love Wing Stop. The staff at this location is Nice. So my complaint is not there. Something is very wrong with The online system every time I’ve ever ordered on the online system, it either doesn’t order my order at all or double or triples my order. So then I have to call in my order over the phone, which is not a big deal but every time I have ever done this, my order is never right. I went there today after placing my order over the phone and when I looked at the receipt, half my order was incorrect I then brought it to the attention of the sweet young lady at the front. She assured me that everything in the system was correct. I then get home to open my food and half the order is wrong. Unfortunately, I’m gonna have to forgo eating at Wingstop. This has happened far too many times, and when you’re spending $40 and $50 sometimes more on an order as I have a large family, your food should not be wrong. It’s so sad because when they do get your order right, the food is actually really good.
JH
Julia Huff
Jan 18, 2026
2.0
All around suboptimal experience. Second time this has happened.
Arrived at the restaurant. Stood waiting to claim my order while the one guy at the counter was taking a phone order. Plenty of employees wandering around, but apparently making sure the game was on the tv was more important. Finally got the order after someone came wandering up from the back.
The store looked kinda bombed. I was there at about 7pm, but it wasn’t super busy. In addition to the guy taking orders, there were a couple guys watching the game, a girl on her phone, and a couple guys wandering the kitchen aimlessly. Crap on the floor and counters needing wiped. Soda machine straight sticky and gross. Also, it’s supposed to be a freestyle machine, but was out of several flavors.
Got my order home and realized it was missing an order of fries. (Fries were on the receipt, on the sticker on the bag, just not in the bag.). Sent my teen back to the store to get the fries.
Sat down to eat, realized my order of 8 wings included 7 wings. Didn’t bother to tell my teen to get the singular missing wing.
Apparently, in addition to not handing out orders promptly, not checking packing slips, not cleaning as they go… someone can’t count to eight.
Two stars only because the young man who answered the phone when I called to say I was sending my teen to pickup the missing fries was very professional and polite.
Wings were cold and only mid. How is this possible when I picked up the order ten minutes after ordering?? Veggie sticks and blue cheese were good, but not worth the price of the ticket.
Won’t be back, ever.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Cypress Grant Rd?
Wingstop Cypress Grant Rd is open daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Wingstop Cypress Grant Rd offer delivery services?
Yes, Wingstop Cypress Grant Rd offers delivery services, including same-day and no-contact delivery options.
Can I order Wingstop wings online for pickup or carryout?
Yes, you can order online for carryout and pickup at Wingstop Cypress Grant Rd through their website or app.
What types of wings and flavors does Wingstop Cypress Grant Rd offer?
Wingstop Cypress Grant Rd offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Is there a drive-through service available at Wingstop Cypress Grant Rd?
No, Wingstop Cypress Grant Rd does not have a drive-through service; it is closed for drive-through on all days.
What payment methods are accepted at Wingstop Cypress Grant Rd?
Wingstop Cypress Grant Rd accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Cypress Grant Rd located?
Wingstop Cypress Grant Rd is located at 14119 Grant Road, Cypress, TX 77429, USA.
Are there any nearby places to grab a smoothie close to Wingstop Cypress Grant Rd?
Yes, Smoothie King is nearby and offers smoothies, a great option for a refreshing drink before or after your Wingstop meal.
What nearby food options are available around Wingstop Cypress Grant Rd?
Nearby food options include Domino's Pizza for pizza lovers, Teriyaki Madness for Japanese and seafood dishes, and Jeremiah's Italian Ice for desserts.
Are there nearby services for wellness and beauty near Wingstop Cypress Grant Rd?
Yes, Milano Nail Spa Grant and Grands Nails & Spa are nearby for beauty services, and Massage Heights offers massage and skin care treatments close to Wingstop Cypress Grant Rd.
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