Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cypress Fry Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.9
407 reviews
5 stars
256
4 stars
42
3 stars
19
2 stars
9
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Food Quality
The quality of food varied significantly, with some customers praising the wings as delicious and well-prepared, while others reported undercooked or burnt items.
Cleanliness
The location is noted for its cleanliness by several customers, although there were also concerns about hygiene practices among staff.
Management Issues
Several reviews highlighted poor management practices, including disorganization and lack of accountability, which negatively impacted customer experiences.
- JCJohan Casas4 days ago1.0La tienda es de lo peor el servicio es pesimo se la pasan el Celular y no atienden a los Cliente’s y el manager que está de noche es una porqueria de persona solo quieren que hagan el trabajo los delivery y no ellos que son lo empleados
- BCBrandi Campbell5 days ago2.0I was hesitant to make this review since I have been coming to this Wingstop for years. Due to the fact that it’s right next to my house, the customer service has always been great, and the food is quality. But recently I had my first bad experience. “Micheal” one of the staff, was immediately rude. You walk in and “Micheal” just stares at you , he didn’t ask if I was picking up or placing, just stood there until I initiated my pick up order. Then, I usually don’t ever check my order because my order is never wrong. But “Micheal” was rushing to pack my order so something just told me to check. Especially since I didn’t see the normal staff I tend to see when I go in put my order together. “Micheal” gave me blue cheese instead of ranch, he forgot the vegetables I ordered so by the time I got home. I didn’t feel like driving back. And when I said he forgot one of my sauces he went inside my bag, took everything out, before getting it. As if I was lying. Next time refer to the receipt and maybe you would have also realized you forgot a few more things. It wasn’t until he realized he missed 1/3 things he decided to fix his attitude. I’m highly dissapointed. I always tip. I’ve never had any issues. But this is crazy.
- DMDonald MuskajJan 5, 20263.0Most orders I've had have been good. My recent and last had a bunch of burnt wings. Gonna pass unless I'm desperate.
- TLTerren LoperDec 29, 20251.0I will never order from this location again. I placed an order on line and didn’t realize the delivery party was DoorDash as I dont like to use them. I order $60 worth of food with a nice tip. The food comes about 20 minutes later and the guy is handing me ONE bag. I knew this wasn’t correct as $60 wouldn’t fit in one bag and I saw no drinks. I call the store to try to figure out the issue and the rude individual that picked up first thing out their mouth was can you please place your order online! Like what?! I wasn’t even greeted properly, rude. They then tell me can you not just come get the food. Why would I pay for delivery and still have to come get it?! At this point I decided to just go get the good as I have sick and hungry people. I get there and I’m greeted with such attitude and I had to ask for my order meaning so did the delivery guy and WS simply didn’t give him all my order. I will not be ordering again!
- JRJocelyn RodriguezDec 11, 20251.0⚠️⚠️Racista. Yo vine hace unos minutos con mi pareja para ordenar unos chicken tenders de sabor y el hombre que es Hispano le dijo a mi pareja que es Moreno claro, le dijo Que solo vendian los chicken tenders plain . Y allí en el menu de wingstop decia Que si se puede escojer con un sabor. Y el hombre is dio la espalda despues y se fue. Pues es cuando le dije a mi pareja Que nos vamos a chilis por los chicken tenders de sabor. ⚠️⚠️The guy that works there, not sure if hes the manager but he’s racist if you’re not a Hispanic customer. I came there with my partner who’s a light skin black man to order chicken tenders and he wanted them lemon and pepper. He asked the guy if he can choose any flavor to make sure and the guy told him no that they only sell the chicken tenders plain which is not true according to the Wingstop menu. As he told my partner that, he turned his back on us and walked to the kitchen as if like he had no interest to serve us. Racist manager/employee.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Cypress Fry Rd.?
Wingstop Cypress Fry Rd. is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Cypress Fry Rd. offer delivery and takeout services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop online for carryout or delivery?
Yes, you can order online through their website or app for carryout and delivery.
What types of wings and flavors does Wingstop Cypress Fry Rd. offer?
They offer classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Cypress Fry Rd. have a drive-through service?
No, the drive-through service is currently closed all week.
What payment options are accepted at Wingstop Cypress Fry Rd.?
They accept American Express, Discover, MasterCard, and Visa.
Where is Wingstop Cypress Fry Rd. located?
Wingstop is located at 8350 FRY RD, Cypress, TX 77433, USA.
What nearby places can I visit before or after dining at Wingstop?
Nearby you can visit Canyon Lakes West park and lake for outdoor activities, The Comic Vault for comic books, and Marco's Pizza if you want another dining option.
Are there any nearby amenities that make it convenient to visit Wingstop?
Yes, there are nearby Bitcoin ATMs like Bitstop Bitcoin ATM and Bitcoin Depot, and beauty salons such as Lamour Lash Studio and Shiny Nails close to Wingstop.
Is Wingstop Cypress Fry Rd. near any medical or wellness centers?
Yes, Next Level Urgent Care and MiraBella Smiles dental clinic are nearby, as well as MINTbody Med Spa & Wellness for spa and health treatments.