Whataburger

4.0
1979 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
9130 BARKER CYPRESS RD, CYPRESS, TX
77433, United States

Hours

Reviews

4.1
1,961 reviews
5 stars
1,093
4 stars
401
3 stars
160
2 stars
90
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with wait times often exceeding 30 minutes for simple orders.

Food Quality

There were numerous complaints about cold or poorly prepared food, including stale fries and soggy burgers.

Customer Service

While some reviews praised friendly staff, many others highlighted rude behavior and poor management, particularly during busy times.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Inconsistency

The quality of service and food varied significantly, with some customers having great experiences while others faced numerous issues.
  • DN
    Deya Noufal
    Jan 3, 2026
    1.0
    I ordered online and took more than 40 minutes to have the food ready I asked for Manager and did not even come out to talk to me. It is fast food not fine dining and I did not order steak well done to take that long.
  • JM
    Joyel Mccardell
    Dec 18, 2025
    2.0
    The front is very rude
  • HH
    Hugo
    Dec 14, 2025
    1.0
    Giving this place a one star was the bare minimum I HAD to give. I placed my order at 9:50 PM and finally got my order corrected after three attempts I was eating by 10:26 PM. I had visited another location in Cypress and left a review recently & I gave the same rating to this location. Super slow service, really cold food, took me 40+ minutes to get my food after 3 attempts to fix my order. I have officially given up on the company as a whole. I could understand one location being the issue but again gave it one more try at a different location & sure enough my hopes got shot down. Same EXACT issue just a DIFFERENT location. Between the ridiculous wait times, horrible food quality, terrible customer service at this point…I have given this company so many chances to keep me as a customer. As of me leaving this rating I cannot visit ANY location again until really three things change with Whataburger. Prices come down which I REALLY dont see them doing that, quality picks up from the food to the customer service & last the timeframe from ordering your food & getting it in a timely manner. Other than that I will no longer visit ANY locations moving forward. Hopefully corporate reads my review & from the other location I left.
  • CK
    Cynthia Kerlegon
    Dec 12, 2025
    5.0
    My favorite for fast burger style fast food
  • MP
    Manic P.
    Nov 27, 2025
    5.0
    Please order the Cobb salad with Whatachick'n and extra bacon plus Buttermilk Ranch/Jalapeno Ranch or Creamy Pepper. The salad itself is little more expensive than a standard sandwich and less in portion, but it is still so filling. The mixed greens and shredded cheese instead of lettuce and blue cheese also make it less tiring (taste wise) to eat than a typical Cobb salad.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Cypress, TX?

Whataburger is open 24 hours a day, seven days a week in Cypress, TX.

Does Whataburger offer delivery and pickup services?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.