Wendy's

3.4
686 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
28060 Hwy 290, Cypress, TX
77433, United States

Hours

Reviews

3.4
686 reviews
5 stars
240
4 stars
143
3 stars
92
2 stars
44
1 star
167

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, overcooked, or spoiled food, including burgers and chicken nuggets.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers feeling disrespected or ignored during their visits.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poor hygiene practices among staff.

Wait Times

Customers frequently complained about long wait times both in line and for food preparation.
  • HF
    Hazel Ford
    Nov 10, 2025
    5.0
    Drive thru is always fast
  • RR
    Ricardo Reyes
    Nov 3, 2025
    1.0
    Guadalupé diablo the devil gonna catch you
  • NN
    Nina
    Nov 2, 2025
    1.0
    Everything was HORRIBLE!! I ordered two meals and the employee in the drive thru was NOT talking loud enough. Sounding so bored and rude. Get to the window they are wearing a mask, super dark sun glasses. Again they were NOT talking loud enough on the speaker or at the window. Very rude shoving my food right into my face. I was waiting for my second bag. Just sitting waiting when the same rude employee just standing there. Didn’t say anything about both meals in the the same bag. Had the damn audacity to tell me with a damn attitude all the food in the same bag. I told them no customer service what so ever. Wendy’s really needs to retrain their employees and really make sure they are good people before hiring. Because this is RIDICULOUS!! Got home and realized they FORGOT MY FRIES AND RANCH!!
  • TC
    Thelma Chan
    Nov 1, 2025
    4.0
    There were 38 of us on a senior bus tour..we went to Wendy's for a Frosty treat...It was Halloween and everyone working was dressed in costume..it was nice!
  • SS
    Shantrice St.Julian
    Oct 27, 2025
    1.0
    I tried to oder at the menu speaker. Could not hear. Drove up, there was a person at the windows with a mask on speaking so soft I still could not hear. I guess it was the manager that took my order as the 1st person moved over. I ordered their shake, it tasted like the ice cream was spoiled. My burger was cold and disgusting. I will NEVER return to this location.

Frequently Asked Questions About Wendy's

Is 070 Fairfield Mkt Place Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.