At Wendy’s in Cypress, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cypress, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported poor service, including rude staff and incorrect orders.
Food Quality
Food quality was inconsistent, with some customers receiving cold or improperly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Fast Service
Some customers appreciated the quick service, especially in the drive-thru.
Customer Experience
Several reviews mentioned a lack of customer engagement and acknowledgment from staff.
JD
Justin Durtschi
Nov 15, 2025
2.0
Food is usually a gamble. Either great or meh. Soda machine is often missing most of the flavors. Lately the flavors that are available taste more like plain carbonated water
DH
Dennis Hobbs
Nov 1, 2025
1.0
Well, just let me say their spicey chicken nuggets, don't get them. I was absolutely disappointed with them. Not only were they cold, but when they were hot, they were overcooked. Loved the French fries!!
CH
Carlos Hurtado
Nov 1, 2025
1.0
Drive through messed up y order. Took 10 min of my time to drive back and get the missing 4pc nuggets for my daughter. Manager really wants to argue about it and make it look as if i want to robb the place. Worst customer service!!! Specially from management!!
JP
James Pace
Oct 7, 2025
2.0
Use to be an amazing place to eat, but service and quality of food has really declined over the past 3 to 5 years.
CB
Christina Bianchi
Aug 23, 2025
1.0
What the actual heck! This place is horrible! This is what they gave me in the drive thru. This is nasty!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cypress, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cypress, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (281) 677-4695.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 030 Louetta Wendy’s serve breakfast?
Yes, this Wendy’s location in Cypress, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 12611 Louetta Street, Cypress, TX?
The Wendy's at 12611 Louetta Street, Cypress, TX drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I place a delivery order from this Wendy's location?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's have a drive-through and dine-in options?
Yes, this Wendy's offers drive-through service and dine-in options but does not have curbside pickup.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://menu.wendys.com/, which may vary slightly by location.
How can I contact Wendy's at 12611 Louetta Street with questions or feedback?
You may call (281) 677-4695, reach their Customer Care via live chat on their contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there nearby places to visit before or after dining at Wendy's in Cypress?
Yes, nearby you can visit Sierra Madre Taco Co. for Tex-Mex food, Cy-Fair Animal Hospital if you need pet care, or Cypress Yoga TX for fitness and relaxation.
Is there a gas station close to Wendy's at 12611 Louetta Street?
Yes, Texaco and Valero gas stations are nearby for your convenience if you need to refuel before or after your visit.
Are there beauty or wellness salons near Wendy's in Cypress, TX?
Yes, Super Family Cuts, Elevate Face and Body spa, and Queen Lashes and Brows salon are close by for beauty treatments.