Wendy's

3.4
644 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17545 Spring Cypress Road, Cypress, TX
77429, United States

Hours

Reviews

3.4
644 reviews
5 stars
213
4 stars
138
3 stars
100
2 stars
48
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Many customers reported receiving cold or incorrect food orders, with several mentioning issues with fries being stale or burnt.

Order Accuracy

Multiple customers experienced problems with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty tables and restrooms.

Management Issues

Several reviews pointed to poor management practices, including staff treatment and operational inefficiencies.
  • TC
    Taylor C
    Dec 18, 2025
    1.0
    Just had the rudest encounter at this Wendy's with the Manager. Ordered a total of 5 fries and the manager wanted to shout in the back saying "no it's 4 fries" and then saying charge her for the 5th. I showed on my receipt where it was a total of 5 fries. Didn't get straws, didn't get my sauces, he said I put them in the biggie bag, no they weren't in there, and didnt get a cup holder I asked for. I am the nicest person, but he was so rude. Like it's my fault, you didn't get it right? I come to this Wendy's all the time, but I'll go to Grant.
  • SK
    Saf Khan
    Dec 18, 2025
    3.0
    Order fries and oreo brownie frosty,my daughter didn't like it . She said it is not made correctly
  • RH
    r h
    Nov 14, 2025
    5.0
    The chili is fantastic. Great taste. Thank you. I enjoyed it.
  • 11
    1NerdGirl
    Oct 27, 2025
    4.0
    Bring a sweater. It was freezing inside
  • CB
    Christina Bianchi
    Oct 16, 2025
    1.0
    Dude on the intercom working on the drive thru sounds a bit rude. Very snappy. I get it. Long day, stress, etc but at the end we are still huma. We still have a choice on how to treat people. There were no other cars. But the wait was a bit much. So maybe short staff? Idk but remember you never know what others are going through

Frequently Asked Questions About Wendy's

Is 066 Spring Cypress Ii Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Spring Cypress Road?

The drive-through is open daily from 9:00 AM to 2:00 AM.