Taco Bell

3.7
745 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 28638 Northwest Fwy in Cypress. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
28638 Northwest Fwy, Cypress, TX
77433, United States

Hours

Reviews

3.7
745 reviews
5 stars
290
4 stars
190
3 stars
105
2 stars
45
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting slow service and a lack of attention to orders.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others described the food as stale or poorly prepared.

Cleanliness

Several reviews mentioned concerns about cleanliness in the dining area and kitchen, with reports of a hot and uncomfortable environment.

Technology Issues

Customers expressed frustration with the reliance on kiosks for ordering, often leading to confusion and dissatisfaction with service.
  • WC
    Wiki Chen
    Nov 15, 2025
    1.0
    Extremely slow,they told me there are 4 orders in front of mine, after 23 minutes, they told there are still 3 orders in front
  • KR
    Kylee Reiser
    Nov 6, 2025
    1.0
    I do not understand why it is so damn hard to have fries not be raw. Literally leave them the alone until the timer beeps and stop over crowding the fryer. The fried cost way too much for me to 1. Have RAW FRIES 2. HAVE TO THROW THEM AWAY
  • HL
    Harper Layne
    Nov 2, 2025
    2.0
    We came in at night like 8:00 and their kiosks were out so whatever. We ordered on the big screen and waited for about 5 to 10 minutes. The workers weren't doing anything so we asked about our order. They told us it basically didn't go through and we has to order again but our money would be refunded. That's a good thing but they could've just taken our order right there. Won't b going to Taco Bell for a while.
  • DR
    Dennis Russell
    Oct 24, 2025
    1.0
    Very rude employee. Probsbly night manager. Very very rude. Disrespectful horrible attitude. Should not be working there at all.
  • RH
    Rex Haley
    Oct 2, 2025
    4.0
    One of the better locations as far as meat portions and attention to detail of order.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell location at 28638 Northwest Fwy in Cypress, TX?

This Taco Bell location is open daily from 9:00 AM to 2:00 AM for both dine-in and drive-through.

Does this Taco Bell offer a drive-through service?

Yes, Taco Bell at 28638 Northwest Fwy has drive-through hours matching its regular hours from 9:00 AM to 2:00 AM every day.