Taco Bell

2.3
335 reviews
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Business Details

12727 Telge Rd., Cypress, TX
77429, United States
(346) 476-1811
https://locations.tacobell.com/tx/cypress/12727-telge-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12727 Telge Rd. in Cypress. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12727 Telge Rd., Cypress, TX
77429, United States

Hours

Reviews

2.3
335 reviews
5 stars
71
4 stars
32
3 stars
24
2 stars
14
1 star
194

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of accountability, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food quality, including stale or cold items.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and for in-store orders.

Management Issues

Feedback indicated poor management practices, including understaffing and lack of training for employees.
  • TB
    Tyana B
    Oct 20, 2025
    1.0
    This was the worst experience that I have ever had at Taco Bell. Every single item that we ordered was wrong and all of the food was old. They tried to give us drinks with no lids. The service was horrible.
  • LS
    Laura Seehausen
    Sep 24, 2025
    1.0
    The AI ordering is horrible. It always gets the order wrong and has no idea what you’re saying. Also, arrived at 4:59pm and it would not give me the happy hour soda.
  • AS
    Alton Shelton
    Sep 16, 2025
    1.0
    Dining room is disgusting. Sanitize before and after.
  • DC
    Dusty Camp
    Sep 7, 2025
    1.0
    Couldn't rate food, since the ai at drive through got order wrong twice, then human took over and couldn't take order for two burritos correct. I drove off when the person at window was way off with my order. I'm done with Taco Bell.
  • CD
    Coulson Denton
    Aug 23, 2025
    1.0
    don’t usually write reviews, but this Taco Bell experience was so bad it deserves one. I ordered a Crunchwrap with no cheese because I can’t eat it. Pretty simple, right? When I opened it up, it was loaded with cheese. I called up politely to let them know, and the lady on the phone straight up lied to me saying there wasn’t any. Then she told me she “checked the cameras” and acted like I was making it up. First of all, how is watching a camera supposed to prove what’s inside the food? Second, the attitude was unbelievable—rude, dismissive, and completely unprofessional. Instead of fixing the mistake, she argued with me like it was my fault. Terrible customer service, zero accountability, and apparently lying to customers is their go-to. I won’t be coming back to this location. Then she proceeded to tell me you know what you can text it to my number. this lady genuinely thought I would lie about a $7 item. It’s not that hard to simply pay attention and not add cheese to an Item. I don’t understand how you can mess up such a simple task
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Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell's drive-thru in Cypress?

The drive-thru at Taco Bell Cypress is open from 9:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Cypress, TX?

Taco Bell is located at 12727 Telge Rd., Cypress, TX 77429, USA.