Subway

3.8
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cypress Subway® Restaurant at 17445 Spring Cypress Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17445 Spring Cypress Rd, Cypress, TX
77429, United States

Hours

Reviews

3.8
202 reviews
5 stars
113
4 stars
23
3 stars
16
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including rude staff interactions and long wait times for orders.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for their attitude and lack of professionalism.

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and delicious sandwiches, while others encountered issues like stale bread and incorrect orders.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting a clean atmosphere while others reported unsanitary conditions.

Customer Loyalty

Several customers expressed disappointment with their experiences, indicating they would not return to this location due to service and management issues.
  • EH
    Elizabeth hernandez
    Nov 14, 2025
    1.0
    LA PERSONA QUE ATIENDE TIENE MUY MAL CARACTER CON EL CLIENTE NO DEVERIA ATENDER YA APARTE QUE ME ANTENDIO TERRIBLEMENTE ESCUCHE OTRA PERSONA QUE SIEMPRE ESTA MALAS OJALA Y ESTO MIRE EL DUEŃO
  • TB
    Tamara Beltran
    Nov 4, 2025
    5.0
    Well, then I came in pretty late and it was almost closing, but not yet closing, and the girl that was working. Here was super fantastic. She was very friendly and made the best sandwich ever.
  • TW
    Trenika Washington
    Oct 24, 2025
    1.0
    I normally don’t go to this subway it was my first and last time there. Working in the food industry i have to say i was highly disappointed in the service i received. When we walked in i checked the app and realized there was a reward to buy 1 footlong and get the other one for 1$. However, you could only use it if purchased through the app. So did so. While trying to place my order i had to put it in 3 different times due to the app malfunctioning.once my order was in i went to watch them make my sandwich like everyone else does. However, Betsy tells me i need to stand somewhere else or sit down because of the cameras. Which made no sense to me. But i moved. Then while making our sandwiches i hear them discussing the sandwiches being toasted and i say yes they all should be toasted. I continue to watch Betsy make my sandwich without toasting it. So i ask if they toasted the sandwich she says it doesn’t say it here. I then tell the girl I’m going to assume she was training the app was malfunctioning and how i told them i wanted them all toasted out of my mouth. So just charge me for a toasted bread I’ll transfer it myself. Betsy then comes over and says “what so you want me to take this off and remake the sandwich “ with a very rude tone. I tell her no I’ll do it myself just charge me for the bread. She then says well imma have to charge you for a delight sandwich which is 8$ i say ok. I just want my bread toasted which is what i told you. I’m not sure if she is racist or what because i watched her deal with other guest without all the attitude she was giving me. Worse experience I’ve ever had at a subway from the time i walked through the door. I will be contacting the corporate office regarding this.
  • MP
    Matt Padron
    Oct 12, 2025
    5.0
    Subway delivers every time with great sandwiches that hit the spot. The service is friendly and efficient, keeping things quick even during busy hours. The atmosphere is clean, bright, and comfortable, perfect for a casual meal or a quick bite on the go. A great stop for anyone craving something fresh and customizable
  • JV
    Joanna Vargas
    Sep 14, 2025
    1.0
    I placed an online order around 4:15pm for pickup at 4:35pm. Knowing this location is usually understaffed, I gave them extra time and went inside at 4:45pm. My order wasn’t ready, so I waited in my car. Around 5:00pm, when the store was empty, I asked again and was told my order was “next.” At 5:30pm, my order was still not ready. When I reminded the employee she had said it was next, her response was, “What do you want me to do? It’s only me and a new person I’m training.” She never apologized and had an attitude the whole time. I asked for a refund, and she told me she couldn’t do that and asked if I wanted my food or not. Not only did she fail to apologize, but she also gave me attitude when I asked for the manager’s name, telling me she couldn’t give it out because she would get fired. I ended up waiting another 10 minutes just for three simple footlongs (ham, cheese, bacon, mayo). I’ve had slow service here before, but this was the worst. No accountability, no professionalism, and no customer care. I will not be returning to this location.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Cypress located?

The Subway restaurant is located at 17445 Spring Cypress Rd, Suite D, Unit 23, in Cyfair Town Center, Cypress, TX 77429.

What are the operating hours for this Subway location?

The Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sundays from 9:00 AM to 11:00 PM.