Subway

3.6
380 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cypress Subway® Restaurant at 18050 FM 529 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
18050 FM 529, Cypress, TX
77433, United States

Hours

Reviews

3.6
380 reviews
5 stars
193
4 stars
49
3 stars
18
2 stars
24
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with multiple instances of rude and unprofessional behavior from staff.

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh ingredients while others received stale or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food preparation areas.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for their lack of professionalism and poor attitude.

Operational Issues

Customers frequently noted problems with order accuracy, inventory shortages, and difficulty reaching staff by phone.
  • VP
    vu phung
    Nov 16, 2025
    1.0
    The front desk waitress was so grumpy, she acted like she had something dirty on her face, it's funny how when you work in the service industry you act like you're the mother of society.
  • SS
    Susan Sholakh
    Nov 13, 2025
    5.0
    The staff was very patient with my large order and they were able to multi task and still take care of others while helping me out. Awesome staff!!
  • EH
    Elizabeth Hernandez
    Oct 30, 2025
    1.0
    I came today at 11 PM and the lady who helped me was SO RUDE. I placed a mobile order and when I came to pick up she said with an attitude “pickup or order” I responded I’m picking up she said “name” I told her my name and she sighed with attitude and shook her head no and said “last name” like was I supposed to read your mind that you wanted my first AND last name? Then she threw my order on the counter and slid it to me, couldn’t even hand it to me. TERRIBLE CUSTOMER SERVICE. And the people who were after me were also getting the same attitude. Whoever she is, she needs to get fired because that type of attitude makes me never want to come back.
  • FM
    Freddy The Mechanic
    Oct 11, 2025
    5.0
    Miguel is fast and friendly,he makes boxes on a blink of and eye... And is 24hrs
  • RV
    REAL V
    Sep 19, 2025
    1.0
    This is by far the worst customer service I’ve ever experienced at a Subway. I came to pick up an order and the woman working there didn’t even say hello. No greeting, no courtesy — just a horrible attitude and a nasty look like customers are a burden. The black-lipped girl was rude, her attitude is scary, she looks like a monster, she is unprofessional and completely disrespectful. Instead of treating people decently, he gave dirty looks, spoke with an attitude and even raised his voice. Honestly, I don’t understand how someone like that can be working in customer service. Subway should seriously replace this employee, because she ruins the whole experience of the restaurant. Customers deserve respect, not to be treated badly. With staff like this, you’ll only lose more customers.

Frequently Asked Questions About Subway

What type of restaurant is Subway located at 18050 FM 529, Cypress, TX?

This Subway restaurant is a sandwich and fast food restaurant offering dine-in, take-out, and catering services.

What are the operating hours of the Subway at Langham Creek Shopping Ctr?

The restaurant is open 24 hours every day of the week.