Brand Certified
Subway
3.3(152 reviews)
Certified by Subway • Mar 01, 2026
Business Details
15201 Mason Rd, Cypress, TX
77433, United States
Certified by Subway • Mar 01, 2026
(281) 304-4400
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cypress Subway® Restaurant at 15201 Mason Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.3
152 reviews
5 stars
67
4 stars
13
3 stars
13
2 stars
10
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional behavior from staff, particularly from a manager.
Food Quality
Numerous customers reported issues with food quality, including stale bread, lack of fresh ingredients, and poorly made sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poorly maintained restrooms.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and rushed service.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the overall quality of their sandwiches.
- FSFaris Siska5 days ago5.0Nice and quiet place to order fast and good
- JYJosmary yepez6 days ago5.0Excelente atención con la Señora Sara muy amable y atenta, gracias por su servicio y atención
- KGKach GamerDec 29, 20251.0He visitado este lugar 2 veces y las 2 veces me han atendido de manera repugnante, no tienen variedad de panes no tienen todos los ingredientes y la manager mayor le da malos tratos a los empleados y a los clientes.
- NBNohemy BeltranDec 23, 20251.0Terrible location. Ingredients empty, what was there looked soggy and unappealing- not for consumption. The ladies working do not care for the establishment. Walked in - walked out. Driving to the one on 290 next to Kroger this place is a disappointment
- ACAubrey CannonDec 17, 20251.0The stores completely filthy no food in the bins on the service line just completely looks abandoned and rundown
Frequently Asked Questions About Subway
What types of meals does Subway at 15201 Mason Rd serve?
This Subway location serves breakfast, lunch, and dinner.
What are the operating hours for Subway in Fairfield Center West?
Subway is open Monday to Friday from 8 AM to 10 PM, and Saturday and Sunday from 9 AM to 10 PM. It is closed on November 27 and December 25, 2025.
Does Subway offer delivery or pickup options?
Yes, Subway provides in-store pickup, curbside pickup, and delivery services.
Is dining in available at this Subway location?
Yes, this Subway offers dine-in service for customers.
Can I order catering services from Subway at this location?
Yes, catering services are available at this Subway restaurant.
Where is Subway located in Cypress, TX?
Subway is located at 15201 Mason Rd, Suite 200, in the Fairfield Center West area of Cypress, TX 77433.
How can I view Subway's menu or place an order online?
You can visit https://subway.com/en-us/restaurant/24507-0/menu to view the menu and place orders online.
Are there other dining options near Subway at Fairfield Center West?
Yes, nearby dining options include Snowflake Donut for coffee and donuts, Domino's Pizza for pizza and chicken, and Nyam Nyam Cafe offering European cuisine and coffee.
What nearby services can customers visit along with Subway?
Customers can visit nearby services such as M Cleaners for dry cleaning, Bliss Carpet Cleaning Service, and Post Boxes Etc for shipping and notary services.
Are there health and fitness facilities close to Subway in Cypress?
Yes, nearby health and fitness facilities include Star Therapy Services for physical therapy and Curves gym for workouts.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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