Sonic Drive-In

3.5
711 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cypress, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13630 Cypress North Houston Rd for the ultimate SONIC experience!

Location

Sonic Drive-In
13630 Cypress North Houston Rd, Cypress, TX
77429, United States

Hours

Reviews

3.5
711 reviews
5 stars
286
4 stars
140
3 stars
93
2 stars
49
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Several reviews mentioned poor food quality, including cold items and incorrect orders.

Staff Attitude

Mixed feedback on staff attitude; some employees were praised for friendliness, while others were described as rude or unprofessional.

Management Issues

Many customers expressed concerns about poor management and staffing, leading to a decline in service and food quality.
  • MH
    M Hackney
    Nov 20, 2025
    3.0
    Not the best location, not the worst. Sonic's app is not reliable. Sometimes it takes many minutes to get logged in and place an order which never happens at other fast food joints, and I have often visted and paid for cherries that weren't included in my diet cherry limeade which is disappointing. Other than that, the food is usually fresh and pur order comes out right mkst of the time.
  • CC
    Christina Casalini
    Nov 4, 2025
    3.0
    It's Sonic. This time service was quick.
  • PP
    Percilla Perez
    Oct 26, 2025
    5.0
    Today I went through the Drive Thru the employee Deja was very sweet this drive in use to be very rude she was nice and that smile light up my day it was a bit of a wait but I’d come back everytime she reassured me my food would be fresh and she gave me a free cherry limeade token for my wait thank you back then they didn’t care how long I waited nice customer service. I’ll be back
  • 2T
    21 Tatum
    Oct 16, 2025
    1.0
    This will be the next fast food restaurant to shut down here in Cypress
  • EM
    Elaine Morris
    Oct 14, 2025
    5.0
    Their sweet tea is always perfect.