Brand Certified
Sonic Drive-In
3.4(592 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
12381 Barker Cypress Rd, Cypress, TX
77429, United States
Certified by Sonic Drive-In • Feb 22, 2026
(281) 256-6274
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/cypress/12381-barker-cypress-rd/store-5603
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cypress, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12381 Barker Cypress Rd for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.4
592 reviews
5 stars
209
4 stars
119
3 stars
91
2 stars
48
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food and drinks, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold or poorly prepared items.
- JTJessica TalamantezFeb 17, 20261.0Long story short, they attempted to charge my card 3 times for a $10 order. Told me it didn’t go through, but it did twice. The receipt I was given was for cash. It’s been 2 months and no resolve to refund me my money. I was offered a $10 gc to Sonic. 🙄
- JNJimmy “Nacho”Jan 24, 20261.0Still the worst sonic, long wait and rude workers, the GM s are trash, customer service is trash.
- ADAlisa DunnDec 11, 20251.0I only gave a one star for food because I actually never got any food after 40 minutes. Waited 20 minutes before an employee came out to tell me that my order was given to someone else. After 10 more minutes, I was told they forgot to remake it. After 10 more minutes I had to leave to get to an appointment. It was just two grill cheese sandwiches- unbelievable. Never will I come here again.
- NYNone YoOct 11, 20251.0Went to this sonic for the first time since it’s only 7 mins away from my job. We placed a big order and an order was missing we called said the manager had forgotten to put them there. We told them we were picking up. We waited more than 10 mins waiting for the order plus I place a medium tater tots for $3.45 when I’m supposed to charge them for having to go pick up the food they forgot to put in my order placed. The tater tots medium that’s not a medium wth!!!
- JAJessica AmadorOct 5, 20251.0This sonic has the worst customer service ever. The manager or owner of the chain needs to train their staff.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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